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Senior Director, Data & AI Strategy
Harbor
WorldwideRemote3d ago
- Seniority
- Lead
About the role
<p><span data-contrast="auto"><strong>Harbor</strong> is seeking a <strong>Senior Director, Data and AI Strategy</strong> to join our growing team. The Senior Director for Data & AI Strategy defines, leads, and grows Harbor’s consulting offering that helps law firms modernize how they use data, knowledge, and emerging technologies. This role sits at the intersection of strategy, transformation, and enablement, guiding clients as they adapt their operating models, systems, and practices for a technology-driven future.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":278}"> </span></p>
<p><span data-contrast="auto">The leader is accountable for the service line’s growth, profitability, and delivery excellence, and plays a critical role in developing Harbor’s perspective on how data, AI, and innovation reshape the business of law.</span><span data-ccp-props="{}"> </span></p>
<hr>
<h4><span data-contrast="auto">Core Responsibilities:</span><span data-ccp-props="{}"> </span></h4>
<p><strong><span data-contrast="auto">Strategic and Financial Leadership</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="auto">Own the financial performance of the service line, overseeing a multi-million-dollar budget and driving ambitious annual growth in the 30–40% range.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Oversee monthly and annual reporting, including revenue forecasting, utilization management, and margin optimization.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Track delivery performance throughout the month and reconcile projects at both month-end and year-end.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Drive pricing and resourcing strategies that balance innovation investment with disciplined commercial management.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Manage speculative budgets for new offerings, ensuring progress is measured and outcomes are reviewed against expectations.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Offering Development and Innovation</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="auto">Design, evolve, and manage the portfolio of Data & Innovation Strategy offerings to align with changing market needs.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Lead the creation of new offerings that may be speculative or emerging, managing investment, delivery pilots, and refinement cycles.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Encourage repeatable, scalable, and eventually productized delivery models to increase efficiency and profitability.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Collaborate across Harbor’s service lines, including AI, Knowledge Transformation, and Technology-Enabled Solutions, to deliver integrated transformation programs.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Delivery Leadership</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="auto">Oversee high-impact client engagements, ensuring quality, consistency, and measurable value realization.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Support client teams in designing and executing transformation programs that integrate data, AI, knowledge, and innovation strategies.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Partner with delivery leads to ensure projects align with scope, budget, and desired business outcomes.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Talent Leadership and Development</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="auto">Recruit, develop, and retain exceptional talent across strategy, data, and innovation disciplines.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Mentor team members, build clear career paths, and foster a culture of learning, experimentation, and accountability.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Shape the team’s structure to ensure the right balance of strategic, delivery, and technical expertise.</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Thought Leadership and Business Development</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="auto">Represent Harbor in the market as a leader in data, AI, and innovation strategy for the legal industry.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Participate in Harbor’s Sounding Board Series for CIO, CINO, COO, and CMO audiences, and contribute to new and emerging topics.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Speak at and attend industry events such as ILTA, contributing to thought leadership, panels, and networking opportunities.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Support broader Harbor programs such as AI Mastermind and cross-firm initiatives, amplifying the firm’s perspective on technology transformation.</span></li>
<li data-leveltext="·" data-font="Aptos" data-listid="5" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="19" data-aria-level="1"><span data-contrast="auto">Partner with senior stakeholders to position and sell Data + AI solutions to top-tier law firms.</span><span data-ccp-props="{}"> </span></li>
<li data-leveltext="·" data-font="Aptos" data-listid="5" data-list-defn-props="{"335551671":0,"335552541":1,"335559685":720,"335559991":360,"469769226":"Aptos","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="19" data-aria-level="1"><span data-ccp-props="{}"><span class="TrackChangeTextInsertion TrackedChange TrackChangeHoverSelectColorRed SCXW259963657 BCX8"><span class="TextRun SCXW259963657 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun TrackChangeHoverSelectHighlightRed SCXW259963657 BCX8">Support business development through thought leadership, proposals, and client presentations.</span></span></span><span class="EOP SCXW259963657 BCX8" data-ccp-props="{}"> </span></span></li>
</ul>
<p><strong><span data-contrast="auto">Service Line Portfolio:</span></strong><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">The Data & Innovation Strategy Service Line encompasses:</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="auto">Enterprise Data Strategy: Helping organizations understand how data flows through their business, design governance frameworks, recommend modern data platforms, and align implementation with long-term vision.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Practice Strategy: Assisting law firm practices with experience data, process optimization, and AI readiness in collaboration with Harbor’s marketing technology and experience teams.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">AI Strategy: Advising firms on their approach to AI adoption, governance, and prioritization of tools and investments.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">AI Enablement: Delivering training and rollout programs in collaboration with Harbor's AI laboratory and knowledge management teams.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">AI Custom Build: Acting as the business and client lead for custom AI solutions developed by Harbor’s Advanced Technology Team and Harbor Labs.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Knowledge Management Strategy: Designing and modernizing knowledge programs, structures, and processes in coordination with content management and document management initiatives.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Innovation Strategy: Helping firms establish and scale innovation programs with clear structure, metrics, and alignment to firm strategy.</span><span data-ccp-props="{}"> </span></li>
</ul>
<h4><span data-contrast="auto">Qualifications:</span><span data-ccp-props="{}"> </span></h4>
<ul>
<li><span data-contrast="auto">Proven record of owning and growing a consulting P&L of at least $3 million annually, with clear success in driving 30 to 50 percent year-over-year growth through strong financial management, pricing, and utilization oversight.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Experience developing and scaling consulting offerings, including frameworks, delivery playbooks, and repeatable methodologies.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Deep understanding of how law firms operate, and how data, KM, and AI transformation enable performance and innovation.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Demonstrated success leading multidisciplinary teams and guiding programs that integrate strategy, data, and emerging technology.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Strong leadership and talent-development skills, with the ability to build, coach, and inspire a diverse team.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Executive presence and communication ability, able to advise and influence senior leadership across legal, business, and technology functions.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Market-facing experience through conferences, panels, or publications on topics related to legal technology, data, or innovation.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Familiarity with cloud, AI, and analytics ecosystems sufficient to lead conversations with technical counterparts while remaining focused on business outcomes.</span></li>
</ul><div class="content-conclusion"><p><strong><span class="x_ContentPasted0">About Us:</span></strong></p>
<p><span class="x_ContentPasted0">Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.</span></p>
<p><em><span class="x_ContentPasted0">Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.</span> </em></p></div>
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