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- Employment
- Full-time
- Seniority
- Lead
About the role
The Director of Driver & Customer Support is responsible for leading all driver-facing and customer-facing support operations across a fast-paced, high-volume last-mile delivery network. This role oversees the strategy, execution, and performance of support functions that directly impact delivery operations, customer experience, driver satisfaction, and operational efficiency. The Director will lead cross-functional support teams responsible for resolving delivery escalations, customer concerns,
Read the full description on the original posting.
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