Director, Impact & Evaluation

<p><span style="font-size: 12pt;"><strong>Director, Impact &amp; Evaluation</strong></span></p> <p><span style="font-size: 12pt;"><strong>Who we are</strong></span></p> <p><span style="font-size: 12pt;">Campus Compact is a national coalition of colleges and universities committed to the public purposes of higher education. As the largest national higher education association dedicated solely to higher education civic and community engagement, Campus Compact enables higher education institutions to develop students’ citizenship skills and forge effective community partnerships. Our resources support senior administrators, faculty, staff, and students as they pursue community-based teaching, scholarship, and action in the service of positive change.</span></p> <p><span style="font-size: 12pt;">Today, we stand at a defining moment: we are ready to scale our impact when the stakes for our work have never been higher. We know that higher education has a critical role to play in fostering democratic principles and culture by addressing polarization, strengthening civic participation, and ensuring students are prepared to navigate and shape our democracy. Thanks to the investment of philanthropic partners, <strong>Campus Compact is preparing for a period of significant growth and expansion, particularly in the areas of innovation, scaling, and coalition building.</strong></span></p> <p><span style="font-size: 12pt;"><strong>About the role</strong></span></p> <p><span style="font-size: 12pt;">The Director, Impact &amp; Evaluation is a key member of Campus Compact's Strategy team, reporting directly to the Senior Vice President of Strategy. This role leads the organization's efforts to measure, understand, and communicate the impact of its work, both at the program level and across the organization's broader strategic priorities.</span></p> <p><span style="font-size: 12pt;">The Director brings a practitioner's rigor and a strategist's lens to their work. Approximately half of their time will be dedicated to hands-on program evaluation for specific Campus Compact initiatives emphasizing performance, outcome, and impact evaluation across our diverse set of activities and priorities including member engagement, professional development, institutional capacity building, and national service.&nbsp; The Director’s work will be grounded in our commitment to be responsive to the needs and priorities of our members and the field. The remainder of the role focuses on developing and monitoring the metrics and KPIs that anchor our strategic plan, building the capacity of staff across the organization to engage confidently with evaluation and evidence within their designated areas of practice, and developing systems and practices that emphasize continuous improvement.</span></p> <p><span style="font-size: 12pt;">The Director serves as the organizational hub for evaluation practice: a skilled practitioner, a credible thought partner, and a champion for a culture of learning and evidence-informed decision-making. This is not a role that evaluates all of Campus Compact’s work all of the time as some projects will continue to draw on internal staff and external consultants when funding is available.</span></p> <p><span style="font-size: 12pt;">This is a highly collaborative, cross-functional role that requires both methodological depth and the ability to translate findings into clear, compelling narratives for a range of audiences, from program staff to the board of directors to external funders and partners.</span></p> <p><span style="font-size: 12pt;"><strong>This is a remote, full-time, exempt role, with travel required. This position is funded through a multi-year philanthropic investment and contingent on continued funding.</strong></span></p> <p><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></p> <p><span style="font-size: 12pt;"><strong>Program Evaluation (~50%)</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Design and lead evaluations for designated Campus Compact programs and initiatives, from assessment framework development through final reporting</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop evaluation plans, data collection instruments, and analysis frameworks appropriate to each project's scope and context</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Analyze both quantitative and qualitative data to produce clear, actionable findings and supportive stories</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Produce evaluation reports and briefs that translate evidence into recommendations accessible to non-technical audiences</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Serve as internal lead and liaison on projects that engage external evaluation consultants, ensuring quality and organizational alignment</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure evaluation findings and data support grant proposals and funder reporting requirements</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Strategic Plan Monitoring &amp; Reporting (~20%)</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Assist in developing a comprehensive KPI and metrics framework aligned to Campus Compact's strategic plan</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build and maintain systems for monitoring and tracking progress across all strategic priorities</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Design accessible dashboards and reporting tools that allow leadership and staff to engage meaningfully with strategic data</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Produce regular, high-quality progress reports on strategic plan implementation for the President, senior leadership team, and Board of Directors</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Analyze trends and surface insights that help the organization identify areas of strength, emerging gaps, and opportunities for course correction</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Represent the Strategy team in cross-functional conversations where strategic plan data and evidence are relevant</span></li> </ul> <h4><span style="font-size: 12pt;"><strong>Staff Capacity Building &amp; Organizational Learning (~20%)</strong></span></h4> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Collaborate with staff to enhance program design process</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Serve as an accessible, practical evaluation resource and thought partner for program staff across the organization</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop tools, templates, guides, and frameworks that staff can use independently to design and conduct light-touch evaluation proportional to their project scope</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Facilitate learning sessions and workshops to build staff confidence and fluency in evaluation concepts, translating data for storytelling, and evidence-informed practice</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Champion a culture of learning and continuous improvement helping the organization move from data collection to effective use through genuine reflection and action</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Help establish clear norms about when internal staff, the Director, or external consultants are the right evaluation resource for a given project</span></li> </ul> <h4><span style="font-size: 12pt;"><strong>Leadership &amp; Cross-Organizational Contribution (~10%)</strong></span></h4> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build formal mechanisms for staff, program, and organizational continuous improvement using key data, analysis, and insights</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Contribute strategic input and guidance on organizational initiatives as a member of Campus Compact's leadership team</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build and maintain relationships with key external partners, peer organizations, and networks in the civic engagement and higher education evaluation space</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Represent Campus Compact at sector convenings, conferences, and public forums as appropriate</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Model Campus Compact's shared values in daily practice, including a deep commitment to equity, transparency, accountability, and growth</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Supervise staff including hiring &amp; onboarding, goal setting, providing regular supervision, structure, mentoring, and feedback.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support cross organizational collaboration on designated priorities.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Take on other responsibilities as needed and appropriate</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Qualifications:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Education: Master's degree in program evaluation, public policy, social science, education, or a related field preferred; equivalent professional experience will be considered.&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">A minimum of 5 years of experience in program evaluation, applied research, or a closely related field at a comparable level of responsibility&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated experience designing and leading evaluations from inception through dissemination, independently or in coordination with others</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience in higher education, civic engagement, nonprofit, and/or membership-based organizations&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">A track record of working effectively across teams and building others' capacity, not just completing evaluation work in isolation</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience designing or monitoring programs that create change through difficult to quantify means (e.g. capacity building activities)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience leading or significantly contributing to strategic planning, particularly with a focus on on the measurement, on the organizational, department, or team level</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience contributing to organizational strategy, KPI development, or data for storytelling</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Direct experience or close collaboration working with grant writing or funder reporting that integrates evaluation data</span></li> </ul> <h2><span style="font-size: 12pt;"><strong>Expectations:</strong></span></h2> <ul> <li><span style="font-size: 12pt;"><strong>Communication Skills</strong></span> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">A confident, clear writer who can translate complex findings into compelling, accessible language for varied audiences — from program staff to board members to external funders</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent attention to detail across all written work</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong facilitation and presentation skills; comfortable leading workshops, briefings, and learning sessions with groups of mixed expertise</span></li> </ul> </li> <li><span style="font-size: 12pt;"><strong>Organization, Time &amp; Priority Management</strong></span> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">A strong self-directed project manager who can hold multiple evaluation projects and organizational priorities simultaneously without close supervision — consistent with the autonomy expected at the Leadership Level</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Consistently meets deadlines, communicates proactively about changes, and delivers high-quality work in a remote, fast-moving environment</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Comfortable operating with minimal direction while knowing when to escalate or seek input</span></li> </ul> </li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Data &amp; Methods</strong></span> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proficient in both quantitative and qualitative evaluation methods; knows when and how to apply each appropriately, and can integrate the methodologies for richer impact analysis</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Skilled at developing logic models, theories of change, and KPI frameworks</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience with data collection tools (surveys, interviews, focus groups), data analysis, and data visualization</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to interpret organizational and program data and make evidence-based, action-oriented recommendations</span></li> </ul> </li> <li><span style="font-size: 12pt;"><strong>Technology </strong><strong>Demonstrated expertise with data management, survey, and visualization platforms (e.g., Qualtrics, SurveyMonkey, Tableau, Excel/Google Sheets, or equivalents)</strong></span> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience integrating evaluation metrics within other data collection systems including experience with CRMs (i.e. Salesforce, Hubspot)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Able to coach and support staff in the use of evaluation-related tools and approaches</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Facility with remote collaboration tools standard to a distributed organization&nbsp;</span></li> </ul> </li> <li><span style="font-size: 12pt;"><strong>Values &amp; Approach&nbsp;</strong></span> <ul> <li><span style="font-size: 12pt;">A deep personal and professional commitment to diversity, equity, and inclusion, with the ability to bring an equity lens to evaluation design, data interpretation, and organizational learning</span></li> <li><span style="font-size: 12pt;">Approaches their work with a growth mindset: motivated by learning, open to feedback, and energized by helping others grow</span></li> <li><span style="font-size: 12pt;">Leads by example, holds themselves and their work to high standards of integrity and accountability</span></li> </ul> </li> </ul> <p><span style="font-size: 12pt;"><strong>&nbsp;Would Welcome Additional Experience:&nbsp;</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Direct experience in the higher education civic engagement, national service, or democracy/civic health sectors</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Participatory or equity-centered evaluation approaches</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Developmental evaluation or evaluation in complex, adaptive organizational contexts</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Working in or alongside coalition or membership-based organizations</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Published or publicly presented evaluation work</span></li> </ul> <p><span style="font-size: 12pt;"><strong>As an employee of Campus Compact you strive to represent &amp; live Campus Compact’s Shared Values &amp; Commitments in both how you show up for and work with your colleagues as well as Compact’s partners and communities:</strong></span></p> <ul> <li><span style="font-size: 12pt;"><strong>Equity:&nbsp;</strong>We prioritize full participation and diversity of thought, experience, and background. We center equity in our actions, processes, and practices to uplift diverse voices and perspectives.</span></li> <li><span style="font-size: 12pt;"><strong>Growth mindset:&nbsp;</strong>We consistently push ourselves and each other to do and be better. We are motivated by growth, embracing new ideas, prioritizing continuous learning, and meeting challenges head-on.</span></li> <li><span style="font-size: 12pt;"><strong>Accountability: </strong>We recognize that long-term change requires individual and shared ownership of personal and organizational actions. We own our mistakes, give each other grace, collaborate openly, and hold ourselves to high standards of integrity.</span></li> <li><span style="font-size: 12pt;"><strong>Responsiveness:&nbsp;</strong>We ensure our offerings, resources, and approaches are flexible, grounded in feedback, and responsive to the challenges of our time.</span></li> <li><span style="font-size: 12pt;"><strong>Transparency:&nbsp;</strong>We are direct and authentic within our team, with our members, and with our partners. We know that building trust starts with consistent, honest, and transparent communication.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Preferred Experience With:</strong></span></p> <p><span style="font-size: 12pt;">SYSTEMS &amp; TOOLS</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Data visualization platforms (e.g., Tableau, Power BI, Google Looker Studio)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Survey and data collection tools (e.g., Qualtrics, SurveyMonkey, etc.)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Project management platforms (e.g., Asana or equivalents)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">CRM or constituent management databases</span></li> </ul> <p><span style="font-size: 12pt;">PARTNERS</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Higher education institutions, associations, or accreditation bodies</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Civic engagement, democracy, or national service organizations</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Philanthropic funders in the education or civic space</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Peer evaluation or learning networks (e.g., AEA, regional evaluation associations)</span></li> </ul> <p><span style="font-size: 12pt;">SKILLS</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Mixed-methods evaluation design and implementation</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strategic planning and KPI framework development</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Facilitation of learning and reflection processes with adult audiences</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Data storytelling and translating findings for non-technical audiences</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Internal &amp; External Relationship Management</strong></span></h3> <p><span style="font-size: 12pt;">This role requires regular, substantive engagement across the organization and with external stakeholders. The Director of Impact &amp; Evaluation is expected to build and maintain strong working relationships that support both individual projects and the broader organizational learning culture.</span></p> <h3><span style="font-size: 12pt;"><strong><em>Primary Internal Contacts</em></strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Senior Vice President, Strategy (direct supervisor — regular strategic collaboration)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Senior Manager, Strategy Operations (supervisee - strategic plan tracking, cross organization collaboration)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Executive &amp; Leadership Team (reporting on strategic plan progress, board preparation)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Program Directors and Managers across all teams (evaluation partnership and capacity support)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Development/Grants team (aligning evaluation data with funder requirements and proposals)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Communications team (translating findings for external audiences and publications)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Operations and People &amp; Culture (data systems, organizational planning)</span></li> </ul> <h3><span style="font-size: 12pt;"><strong><em>Primary External Contacts&nbsp;</em></strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Member leaders (individuals leading our projects and programs)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">External evaluation consultants (coordination and quality oversight on larger projects)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Funder representatives (reporting, learning conversations)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Member institution contacts (data collection, evaluation partnerships)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Peer organizations and sector networks in civic engagement and higher education</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Evaluation and learning field networks (AEA, regional associations, peer practitioners)</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Qualification Requirements:&nbsp; </strong>To perform this job successfully, an individual must be able to perform each essential function in a satisfactory manner.&nbsp; The requirements listed above are representative of the knowledge, skill and/or ability required.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p> <p><span style="font-size: 12pt;"><strong>Physical requirements:</strong></span></p> <ul> <li><span style="font-size: 12pt;">This is primarily a sedentary position requiring the ability to sit at a desk and use a computer and phone most of the day.</span></li> <li><span style="font-size: 12pt;">Minor bending and lifting periodically (mostly related to help with events and office management needs)</span></li> <li><span style="font-size: 12pt;">The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Additional Information:</strong></span></p> <p><span style="font-size: 12pt;"><strong>Position Type:&nbsp;</strong>This is a remote, full-time, exempt position.</span></p> <p><span style="font-size: 12pt;"><strong>Location:</strong> This is a remote position with occasional travel required for staff gatherings and Compact Events, most specifically our annual All Staff, in-person Retreat and annual Conference and project activities for which they are evaluating.</span></p> <p><span style="font-size: 12pt;"><strong>Reporting Structure</strong>: Senior Vice President, Strategy</span></p> <p><span style="font-size: 12pt;"><strong>Direct Reports</strong>: Senior Manager, Strategy Operations (this role will have a dotted line to SVP, Strategy)</span></p> <p><span style="font-size: 12pt;"><strong>Compensation Band:</strong> $95,000 - $110,000</span></p> <p><span style="font-size: 12pt;"><strong>Benefits:&nbsp;</strong>Campus Compact provides a competitive benefits package, including national healthcare coverage, generous paid time off, and an employer retirement contribution. The organization prioritizes employee well-being and professional development and lives out those values through a flexible work environment, an inclusive and caring culture, and dedication to professional development.</span></p> <ul> <li><span style="font-size: 12pt;">Organizational Breaks:</span> <ul> <li><span style="font-size: 12pt;">Winter Break: Dec. 24th - Jan. 1st</span></li> <li><span style="font-size: 12pt;">Summer Reset: Week of July 4th</span></li> </ul> </li> </ul> <p><span style="font-size: 12pt;"><strong>We would like this position to start as soon as is reasonably possible, but ideally no later than Tuesday, August 25, 2026.</strong></span></p> <p><span style="font-size: 12pt;"><strong>To Apply:&nbsp;&nbsp;</strong></span></p> <p><span style="font-size: 12pt;">You will be expected to upload a <strong>Resume </strong>and answer the <strong>Acknowledgement and Application Questions</strong></span></p> <h2><span style="font-size: 12pt;"><strong>Experience &amp; Qualifications: Short Answer Questions</strong></span></h2> <p><span style="font-size: 12pt;"><strong><em>We recognize that applicants may use tools, including AI, to support drafting or editing their materials. We ask that your responses reflect your own experience, judgment, and voice. We are most interested in understanding how you think, how you approach the work, and what you would bring to this role, so please use the application questions as an opportunity to share your perspective authentically.&nbsp;</em></strong></span></p> <p>&nbsp;</p> <p><span style="font-size: 12pt;">**Applications will be reviewed on a rolling basis until the position is filled, with priority given to applicants who apply by <strong>June 22nd, 2026</strong>.&nbsp;</span></p> <p><span style="font-size: 12pt;">Campus Compact strives to attract and retain a diverse and talented staff who will contribute to the organization’s goals, mission, and vision. We encourage individuals of all ethnic, racial, religious, and socioeconomic backgrounds to apply. Campus Compact is committed to increasing our team’s diversity, consistent with the values of our network. Campus Compact is committed to providing equal employment opportunities to qualified individuals. It does not discriminate based on race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, height, weight, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member), or any other basis prohibited by law.&nbsp;</span></p> <p><span style="font-size: 12pt;">In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.</span></p> <p><span style="font-size: 12pt;">Campus Compact participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Campus Compact will only use E-Verify once you have accepted a job offer and completed the Form I-9.</span></p> <p><br><br><br><br></p>