Director, IT PMO

• Portfolio Management & Prioritization 
  • Lead portfolio intake, quarterly prioritization, and demand management processes across technology initiatives.
  • Facilitate business cases, capacity planning, dependency management, and portfolio-level risk and issue escalation.
  • Oversee scope, schedule, budget, and quality across programs; conduct health checks, phase-gate reviews, and corrective action planning.
  • Champion lessons learned and continuous improvement to increase predictability and delivery performance.
• PMO Governance & Standards 
  • Define, maintain, and continuously evolve PMO policies, stage-gate requirements, templates, and change control standards.
  • Ensure compliance through audits, reviews, and executive governance forums.
  • Partner closely with the Enterprise PMO to align governance models, portfolio frameworks, and common toolsets while incorporating best practices and shared standards across the organization.
• People Leadership & Capability Building 
  • Lead, coach, and develop up to 10 Project and Program Managers across multiple geographies (U.S. and Canada).
  • Foster a culture of accountability, empowerment, and continuous learning.
  • Establish clear role expectations, career paths, and training plans; build communities of practice focused on predictable delivery and outcomes.
• Financial Management & Benefits Realization 
  • Serve as a steward of portfolio financial performance, including forecasting, actuals, variance tracking, and capitalization.
  • Ensure initiatives are prioritized based on ROI and EBITDA impact.
  • Track and report on value delivery and benefits realization post-implementation.
• Stakeholder Engagement & Reporting 
  • Deliver clear, concise portfolio reporting to senior leaders through dashboards and executive readouts.
  • Communicate status, risks, trade-offs, and decisions in business-focused, non-technical language.
• Tools & Methods Enablement 
  • Optimize PPM tools and reporting capabilities (e.g., Microsoft Project Operations, Azure DevOps, Jira, ServiceNow, Power BI).
  • Drive standardization of metrics including schedule performance, burn rate, risk exposure, and benefit attainment.
  • Lead the transition away from legacy or misaligned tools and reduce manual reporting.

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field.
• 7 or more years of progressive experience in project, program, and portfolio management.
• Prior experience leading a PMO or managing Project/Program Managers at scale.
• Demonstrated success implementing governance frameworks, portfolio prioritization, and benefits realization practices.
• Strong financial acumen, including budgeting, forecasting, capitalization, and ROI tracking.
• Proven ability to influence senior stakeholders without direct authority.
• Advanced experience with PPM tools, KPI design, and executive dashboarding.
• Hands-on experience operating in both Agile and traditional (hybrid) delivery models.

Preferred

• PMP, SAFe/Agile, Scrum, ITIL, or similar certifications.
• Experience leading cross-functional, multi-vendor technology initiatives