Director of Flight Operations

ICBD is a robust business incubator focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond. 

We manage a growing portfolio of high-performance businesses united by a shared commitment to people, operational excellence, and long-term value creation. But we’re not just building businesses. We’re building a legacy of leadership, innovation, and purpose. 

Joining ICBD means you'll be part of the team behind some of the fastest-growing companies in healthcare, technology, and business services. We are proudly self-funded, committed to sustainable growth, and led by visionary thought leaders, including our CEO and Founder, the 2024 Ernst & Young U.S. Entrepreneur Of The Year® National Overall Award winner. 

Our most visible success is ABA Centers, a revolutionary leader in autism care and diagnostics, ranked #5 on the Financial Times “The Americas’ Fastest-Growing Companies 2026” list, following 2025’s No. 1 ranking. 

The ICBD portfolio includes these dynamic organizations united by strategic vision, operational expertise, and unwavering commitment to excellence: 

1. ABA Centers – The leading provider of autism care in the U.S., with 13 regional brands and 70+ operating areas. 
2. GateHouse Treatment – A comprehensive network of substance use disorder programs that address the full spectrum of recovery needs from medical treatment to supportive housing and respite services. 
3. Marquis MD – A concierge medicine concept redefining healthcare by prioritizing convenience, connection, and care powered by advanced technology. 
4. Exact Billing Solutions – Innovative revenue cycle management and advanced billing support systems for healthcare providers. 
5. Curative AI – A next-generation platform using AI to disrupt and transform the healthcare system by providing new solutions for revenue cycle management, scheduling, medical documentation, clinical and diagnostic support, and more. 
6. The Christopher M. Barnett Family Foundation – The philanthropic heart of ICBD, advancing programs that address autism care, food insecurity, homelessness, women’s empowerment, and underserved children. 

Recognition & Awards

At ICBD, our commitment to operational excellence, ethical leadership, and transformative care has earned us recognition across industries. Our portfolio companies and leadership team have been honored with multiple awards, including: 

1. Inc. 5000 – 25th Fastest-Growing Private Company in America (2025). 
2. Financial Times – #5 on “The Americas’ Fastest Growing Companies.” 
3. EY Entrepreneur Of The Year® U.S. Overall. 
4. South Florida Business Journal’s Top 100 Companies. 
5. Florida Trend Magazine’s 500 Most Influential Business Leaders. 
6. Inc. Best in Business, Health Services. 
    

About the Role

The Director of Flight Operations is responsible for the strategic, operational, financial, and regulatory management of the family office aviation program. This leader will oversee flight operations, aircraft maintenance, crew management, safety programs, compliance frameworks, and vendor relationships. 

The following are duties, responsibilities, and leadership roles that the Director of Flight Operations shall provide:

Aviation Strategy & Program Leadership

• Develop and execute the aviation strategy aligned with the principal’s travel requirements.
• Advise leadership on aircraft acquisition, leasing, upgrades, or fleet restructuring.
• Conduct mission analysis to determine optimal aircraft type, configuration, and utilization.
• Provide cost-per-flight-hour analysis and lifecycle cost projections.
• Present periodic aviation performance, safety, and risk reports to leadership.

Flight Operations & Program Management

• Oversee domestic and international flight operations across owned, leased, fractional, and charter aircraft.
• Ensure crew duty and rest compliance and operational readiness.
• Coordinate complex trip planning including international permits, fuel planning, and ground handling.
• Maintain relationships with global FBOs, aviation vendors, and service providers.
• Establish VIP protocols for principals, family members, guests, and security teams.

Regulatory Compliance & Safety Oversight

• Ensure full compliance with FAA, ICAO, EASA, TSA, and international aviation regulations.
• Implement and maintain a robust Safety Management System (SMS).
• Maintain audit-ready documentation and regulatory records.
• Oversee operational approvals, international flight permits, and compliance programs.
• Lead safety audits, risk assessments, and emergency response planning.

Aircraft Maintenance & Airworthiness

• Oversee maintenance planning, heavy inspections, and aircraft reliability programs.
• Ensure compliance with airworthiness directives and service bulletins.
• Monitor maintenance tracking systems and warranty programs.
• Coordinate Aircraft on Ground (AOG) response planning and vendor support.

Crew Leadership

• Recruit, vet, and retain highly qualified aviation professionals.
• Oversee training programs, simulator scheduling, and performance standards.
• Foster a culture of safety, professionalism, and discretion.
• Maintain strict confidentiality and protocol standards.

Financial Management

• Develop and manage the annual aviation budget.
• Monitor cost-per-flight-hour metrics and operational efficiency.
• Manage capital planning for aircraft maintenance, upgrades, or acquisitions.
• Negotiate and oversee aviation vendor contracts.

Security Coordination

• Partner with executive protection teams to coordinate aviation security protocols.
• Maintain aircraft access control and passenger manifest procedures.
• Coordinate secure ground transportation and travel logistics.

Requirements

Qualifications

The Director of Flight Operations requires a minimum of a bachelor’s degree with at least 10 years of experience in executive aviation leadership.

• Experience managing Part 135 operations.
• Strong background in international aviation operations.
• Experience supporting aircraft acquisition or fleet management.
• Deep knowledge of FAA regulations and international aviation standards.
• Strong financial acumen related to aviation cost modeling.
• Exceptional discretion and executive presence.

Preferred

• ATP (Airline Transport Pilot) license.
• CAM (Certified Aviation Manager) certification.
• Experience managing multi-aircraft fleets.
• Experience supporting UHNW individuals or Fortune 100 executives.
• Experience with Gulfstream, Bombardier Global, or Hawker aircraft platforms.

Benefits

• 21 paid days off (15 PTO days increasing with tenure, plus 6 paid holidays) 
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options 
• Medical, dental, vision, long-term disability, life insurance, AD&D insurance, and GAP Plan (TransAmerica) 
• Generous 401(k) with up to 6% employer match 
• 100% employer-paid maternity/paternity leave for up to 5 weeks 
• Tuition reimbursement up to $2,500 per semester 
• EAP (unlimited counseling 24/7), BeyondMed (discounts on wellness and elective healthcare services), PerkSpot (discounts on top brands), Pet Insurance (Nationwide), and On the GoGa wellbeing hub 

ICBD is an Equal Opportunity Employer and is committed to building an inclusive workplace free from discrimination. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. 

ICBD participates in the U.S. Department of Homeland Security E-Verify program. 

We are committed to providing reasonable accommodation for qualified individuals with disabilities throughout the hiring process and employment. If you require assistance or accommodation, please let us know.