Director of IT

Duties and Responsibilities

• Develop and execute the company’s IT strategy aligned with organizational goals and growth plans.
•  Serve as a trusted advisor to executive leadership on technology investments, system  capabilities, and digital transformation.
•  Lead IT roadmap planning, prioritization, and execution across infrastructure, applications, and data platforms.

• Oversee day-to-day IT operations, including networks, hardware, cloud services, cybersecurity, end-user support, and vendor relations, and user lifecycle management. 
• Ensure system uptime, performance, disaster recovery, and business continuity planning.
• Establish IT policies, standards, and controls to support secure and efficient operations.

• Partner with business systems to ensure appropriate security and user management, including ERP, HRIS, CRM, payroll, finance, manufacturing, and other enterprise platforms. 
• Ensure systems are properly integrated, scalable, and configured to support business processes across departments.
•  Coordinate on vendor relationships for entire technology stack

• Partner with Finance, Operations, People, Legal, and Compliance teams to support operational excellence and regulatory requirements.
• Support integrations related to acquisitions, reorganizations, and business expansions.
• Translate business needs into technology solutions that are practical, scalable, and user-friendly.

• Lead, mentor, and develop IT and business systems team members, fostering accountability and continuous improvement.
• Establish clear service standards, escalation processes, and performance expectations.
• Support a culture of security awareness, innovation, and operational discipline.

• Ensure compliance with data privacy, security, and regulatory requirements relevant to the business.
• Oversee cybersecurity risk management, audits, and remediation efforts
•  Maintain documentation and controls to support internal and external audits.
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Qualifications

• 10+ years of progressive experience in business systems, enterprise technology, or IT (Information Technology) leadership roles. 
•  Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred.
•  Relevant certifications such as ITIL, CISSP, and Microsoft Microsoft 365 or Azure preferred.
• Demonstrated experience managing ERP (Enterprise Resource Planning) software and complex software ecosystems.
•  Strong understanding of systems integration, data governance, and enterprise architecture.
• Proven ability to lead cross-functional technology initiatives and system implementations.
• Experience implementing ITSM and ITAM frameworks to optimize service delivery, user lifecycle management, vendor relationships, and control software licensing and technology spend.
• Excellent communication skills with the ability to translate technical concepts into business-friendly language.
• Experience supporting multi-state, multi-entity, or regulated environments preferred.
• Strong leadership, problem-solving, and change management skills.
• Must have experience working with a high sense of urgency, preferably in a fast-paced work environment
• Language Skills: Must be able to effectively communicate in English, both verbally and written 
• Math Skills: Possess basic mathematical skills; addition, subtraction, multiplication and division
• Travel Requirements: Occasional travel required between buildings and sites
• Ability to maintain and manage confidential information
• State regulations require all applicants must be 21 years of age or older
•  ServSafe or Food Handler’s Card preferred
• Will be required to submit to a background check
• Must obtain all applicable state-required permits, licenses, and certifications

Benefits