Director of Sales

Director of Sales – Commercial Building Solutions (CBS)

Indianapolis, IN | Franchise Location

City Wide Facility Solutions is seeking an experienced, disciplined Director of Sales – Commercial Building Solutions (CBS) to lead and scale our CBS sales division at our Indianapolis franchise.

This role exists because our CBS team is performing well and growing. We are looking for a sales leader who can bring focused accountability, coaching rigor, and performance management to a high‑potential team to continue growing the team while driving consistent, scalable results.

About City Wide Facility Solutions

City Wide is the nation’s leading management company in the building maintenance industry. We provide comprehensive facility solutions to commercial clients nationwide and are known for pairing high expectations with strong support, coaching, and culture.

As a family‑owned organization, we emphasize service, integrity, and long‑term relationships with our clients and our people.

Role Overview

The Director of Sales (CBS) is responsible for leading, developing, and scaling a team of CBS sales professionals. This role does not carry a personal sales quota. Instead, success is defined by:

• The performance, consistency, and growth of the CBS sales team
• Seller productivity (targeting $1.5M+ per seller annually)
• High deal quality, strong pipeline hygiene, and long‑term client relationships
• Key Account Management- including potential to have direct oversight on up to 5 accounts
• Building a bench of qualified candidates to enable future growth of the team

The Director of Sales reports to VP‑Sales and will assume increasing autonomy as they establish leadership rhythm, execution discipline, and results.

Key Responsibilities

Sales Leadership & Accountability

• Own overall CBS sales performance, forecasting accuracy, and goal attainment
• Hold sellers accountable to activity standards, pipeline hygiene, and results
• Conduct regular one‑on‑ones, deal reviews, and performance evaluations
• Drive consistent inspection of metrics, not just reporting of numbers

Coaching & Development

• Provide hands‑on coaching through ride‑alongs, call reviews, and deal strategy sessions
• Elevate seller effectiveness through structured feedback and development plans
• Increase seller bandwidth and effectiveness through direct leadership attention

Team Growth & Performance Management

• Hire, onboard, develop, and retain top sales talent
• Lead performance improvement plans and, when necessary, documented exits
• Scale team headcount responsibly while maintaining performance standards

Process, Discipline & Deal Quality

• Enforce and continuously improve sales KPIs, scorecards, and CRM usage
• Ensure deal qualification, pricing discipline, and proposal accuracy
• Review and approve bids, proposals, specifications, and project documentation
• Partner cross‑functionally with Contractors, Operations, and Clients to deliver exceptional service

What We’re Looking For

• An action‑oriented, disciplined sales leader who thrives on accountability
• A coach who raises standards without sacrificing culture
• Someone comfortable managing strong performers — not just fixing weak ones
• A leader who values process, documentation, and data‑driven decisions
• A professional energized by growth, expectations, and winning as a team

Preferred Experience & Qualifications

• Bachelor’s degree or equivalent professional experience
• Minimum of 5 years of B2B Sales
• Minimum of 3 years of B2B Sales Leadership experience managing sellers
• Proven success driving outbound prospecting and pipeline rigor
• Experience using CRM systems and sales performance metrics
• Ability to operate independently with high ownership and follow‑through

Compensation & Benefits

• Competitive base salary plus performance‑based bonus
• Health, Dental, and Vision Insurance
• 401(k) with Company Match
• 15 days Paid Time Off plus 8 paid holidays
• Quarterly team outings and a strong, people‑first culture
• Clear career growth opportunities within a national organization

First Year total compensation package: $140k-160+