Director of Total Rewards (HRIS, Benefits and Payroll)

Key Responsibilities

• Serve as the primary owner and strategic leader for UKG and all HR technology platforms.
• Develop and execute the HRIS roadmap to support organizational growth and operational excellence.
• Lead system configuration, optimization, upgrades, testing, and implementation of new functionality.
• Evaluate and recommend new HR technology solutions to improve efficiency and employee experience.
• Ensure data governance, system security, user access controls, and compliance with applicable regulations.
• Partner with IT and external vendors to maintain system performance and integrations.

• Act as the organization's in-house UKG expert and administrator.
• Configure workflows, business processes, security roles, dashboards, and reporting structures.
• Manage system enhancements, releases, troubleshooting, and issue resolution.
• Lead integration efforts between UKG and third-party platforms including ATS, payroll, benefits, learning, and performance management systems.
• Drive automation initiatives to reduce manual processes and improve operational efficiency.

• Establish scalable reporting frameworks and workforce analytics capabilities.
• Design and maintain executive dashboards, KPI reporting, and organizational metrics.
• Deliver actionable insights related to headcount, turnover, retention, compensation, recruiting, and workforce planning.
• Partner with Finance and leadership teams to support budgeting, forecasting, and organizational planning initiatives.
• Ensure accuracy and integrity of all employee data and reporting outputs.

• Lead the design, administration, and continuous improvement of employee benefits programs.
• Manage annual open enrollment processes and employee benefits communications.
• Partner with brokers and vendors to evaluate program effectiveness, cost management, and employee engagement.
• Ensure compliance with all applicable federal, state, and international benefits regulations.
• Analyze utilization trends and employee feedback to enhance offerings and employee experience.
• Support global benefits expansion as SKIMS continues to grow internationally.

• Provide strategic leadership and oversight of payroll operations across corporate, retail, and international populations.
• Ensure accurate, timely, and compliant payroll processing in all jurisdictions.
• Establish payroll governance, controls, audit procedures, and compliance practices.
• Partner with Finance and Accounting on payroll accounting, reconciliations, accruals, audits, and reporting.
• Lead payroll vendor strategy, implementation, and optimization efforts.
• Support international payroll expansion and operational readiness for new markets.

• Oversee all leave of absence programs, including FMLA, ADA accommodations, state and local leave programs, parental leave, disability programs, military leave, and international leave requirements.
• Ensure compliance with federal, state, local, and international leave regulations.
• Manage third-party leave administrators and related vendor partnerships.
• Develop leave policies, procedures, communications, and manager guidance.
• Partner with Legal and HR Business Partners on complex leave and accommodation matters.
• Monitor leave trends, compliance risks, and employee experience metrics.

• Drive continuous improvement initiatives across HR operations and employee lifecycle processes.
• Develop and maintain documentation, SOPs, system governance policies, and training materials.
• Ensure compliance with employment laws, data privacy regulations, audits, and internal controls.
• Lead HR system audits and support internal and external compliance reviews.

• Serve as a trusted advisor to People & Culture leadership on HR technology strategy and workforce data.
• Collaborate closely with Payroll, Finance, Legal, and IT teams to deliver integrated solutions.
• Lead, mentor, and develop HRIS and benefits team members as the function continues to scale.
• Champion a culture of innovation, data-driven decision making, and operational excellence.

Skills, Knowledge and Expertise

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field.
• 8+ years of progressive HRIS experience with at least 3 years in a leadership role.
• Deep expertise administering and optimizing UKG (UKG Pro, UKG Ready, or related platforms).
• Strong experience with HR system implementations, integrations, and change management initiatives.
• Proven success building workforce analytics, dashboards, and executive reporting.
• Experience managing employee benefits programs and vendor relationships.
• Advanced Excel skills and strong proficiency with HR reporting and analytics tools.
• Knowledge of HR compliance requirements, data privacy regulations, and HR operational best practices.
• Experience supporting multi-state and international employee populations preferred.
• Strong project management, problem-solving, and stakeholder management skills.
• Ability to balance strategic planning with hands-on execution in a high-growth environment.

• Strategic thinker with a strong systems mindset.
• Highly analytical and data-driven.
• Exceptional attention to detail and commitment to data accuracy.
• Strong communicator capable of translating technical concepts into business solutions.
• Collaborative and relationship-oriented leader.
• Adaptable, resourceful, and comfortable operating in a fast-paced environment.
• Passionate about creating scalable employee experiences through technology and process innovation.

Benefits, Culture and Perks

• Up to 100% Company Paid Healthcare (medical, dental, vision) 
• Kind Body Fertility Benefits   
• 401(k) savings plan with up to 4% match 
• Unlimited PTO  
• Full Access to LinkedIn learning 
• Employee Discounts  

• Free weekly catered lunch at HQ – M/T/W/Th
• Dog-Friendly office on a Thursday and Friday
• Free Swag Giveaways  
• Annual Holiday Party 
• Annual Summer Party  
• Invitations to pop-ups and other company events  
• Complimentary daily office snacks and beverages