Director, Project Management

<p><strong class="ignore-global-css">Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home</strong></p> <p>&nbsp;</p> <p><strong data-start="592" data-end="634">Visa Sponsorship&nbsp;</strong>is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.</p> <p><span style="font-size: large;"><strong>Summary</strong><br></span>True Media US is seeking a visionary operational leader to serve as the chief architect of our project management execution framework. Whether entering as a Director, Senior Director, or VP, this individual will establish the standards, methodologies, and tools that ensure operational excellence across all US client engagements.&nbsp;This role provides strategic governance over the entire project lifecycle—proactively identifying systemic bottlenecks and financial risks to protect agency profitability. As a key leadership figure, you will mentor a dedicated team of project management professionals and collaborate cross-functionally to bridge complex media strategies and flawless internal delivery.</p> <p><br>Note: This is a working leadership role. The final title will be commiserate with experience. At any level, the position maintains 30-50% of their time acting as a Senior Project Manager on select high-profile client accounts and/or operational onboarding of new accounts.</p> <p>&nbsp;</p> <p><strong><span class="ignore-global-css">Essential Duties and Responsibilities</span><span class="ignore-global-css">&nbsp;</span></strong><span class="ignore-global-css">(Other duties may be assigned)</span></p> <ul> <li><strong>Operational Infrastructure &amp; Framework Design</strong><br> <ul> <li>Establish, maintain, and evolve the agency's project management framework, defining standardized workflows that ensure consistent, high-quality delivery across all client teams.</li> <li>Serve as the primary architect for agency-wide tools (including the project management tool, finance/media platform, and cross-agency communication tools), ensuring they are optimized to maximize team efficiency.</li> <li>Drive total operational integrity of client data and project architecture within agency platforms, enforcing rigorous standards for client onboarding, file management, and PII data privacy compliance.</li> </ul> </li> <li><strong>Financial Governance &amp; Risk Mitigation</strong> <ul> <li>Lead the strategic development and oversight of statements of work (SOWs) and resource estimates to ensure agency services are accurately valued and contractually protected.</li> <li>Partner closely with Account Management to reconcile project performance against financial targets, proactively mitigating risks to agency profitability.</li> <li>Oversee the precision of media authorizations and spend tracking, providing high-level consultation on complex client financial structures.</li> </ul> </li> <li><strong>Resource Allocation &amp; Scalability</strong><br> <ul> <li>Strategically manage agency resource allocation by developing standard timelines and task management protocols across all media services.</li> <li>Balance team bandwidth against client deliverables to ensure sustainable scalability without compromising output quality.</li> </ul> </li> <li><strong>Team Leadership &amp; Executive Escalation</strong> <ul> <li>Directly lead, mentor, and inspire the Project Management team (directly supervising up to 6 employees), fostering a culture of professional growth and accountability.</li> <li>Oversee the integration of PM workflows into the agency's standard operating procedure (SOP) onboarding framework for new hires.</li> <li>Serve as the primary leadership escalation point for internal operational challenges or complex client delivery issues; collaborate with executive leadership to resolve systemic roadblocks.</li> </ul> </li> </ul> <p><strong class="ignore-global-css">Qualifications&nbsp;- </strong><span class="ignore-global-css">To perform this job successfully, an individual must be able to&nbsp;perform each essential duty satisfactorily. The requirements listed below are&nbsp;representative of the knowledge, skill, and/or ability required. Reasonable&nbsp;accommodations may be made to enable individuals with disabilities to perform the&nbsp;essential functions.</span></p> <ul> <li>10+ years of project or account management experience, with 7+ years of leadership in an agency operations setting.</li> <li>Deep understanding of agency financial models, statement of work (SOW) architecture, risk mitigation strategies, and media math.</li> <li>A natural ability to establish clear lanes, standards, and operating protocols for an entire department.</li> <li>Anticipates financial or operational gaps at the macro portfolio level and implements preventative strategies.</li> <li>Ability to synthesize complex operational data into concise, high-level executive briefings for agency leadership.</li> </ul> <p><span class="ignore-global-css"><strong class="ignore-global-css">Education</strong></span></p> <p>Bachelor's degree from a four-year college or university preferred (concentration in advertising, marketing, or communications a plus).</p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">Total Perks Package</strong></span></p> <ul class="ignore-global-css"> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">The chance to be a part of a growing company and the next success story</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">Amazing opportunities for career development</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">Recognition programs</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">Employee referral bonus</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">Hybrid work schedule; 3 days in the office, 2 days working from home</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">Fun and collaborative work environment</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">Casual dress code</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">Insurance Coverage (medical, dental, vision, life, and disability)</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css"><span style="font-family: arial, sans-serif;">401(k) retirement plan, with employer 4% match</span></span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css"><span style="font-family: arial, sans-serif;">Work/life benefits, including mental health and wellbeing support</span></span></li> <li class="gmail-ignore-global-css"><span style="font-family: arial, sans-serif;">Flexible Time Off Policy</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css"><span style="font-family: arial, sans-serif;">Paid holidays, including agency soft closing Christmas Eve-New Year's Day</span></span></li> <li class="gmail-ignore-global-css"><span style="font-family: arial, sans-serif;">Paid leave options, including sick leave, medical leave for self and family, and parental leave</span></li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p><span class="ignore-global-css">California Residents - Please review our Privacy Notice <a href="https://drive.google.com/file/d/1ScnONj7xW3Xy3ytStohy1If0HY6iVnLs/view?usp=sharing" target="_blank">here</a>.&nbsp;</span></p></div>