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About the role
<p><strong><span data-contrast="none">About the role:</span></strong></p>
<p><span data-contrast="none">We are seeking a Director, Reseller Partnerships AMERS to lead and scale our reseller partner ecosystem across North America. This is a senior leadership role responsible for driving revenue growth, partner performance, and strategic expansion through a network of high-volume resellers.</span> <br> <br><span data-contrast="none">The ideal candidate brings deep experience managing end-to-end reseller models, understands the commercial dynamics across AMERS markets, and has a proven track record of growing partner-led revenue while leading and developing high-performing teams.</span><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">Position Overview:</span></strong><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></p>
<p><span class="TextRun SCXW195357755 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW195357755 BCX0">As </span><span class="NormalTextRun SCXW195357755 BCX0">Director, Reseller Partnerships</span><span class="NormalTextRun SCXW195357755 BCX0">, you will </span><span class="NormalTextRun SCXW195357755 BCX0">own</span><span class="NormalTextRun SCXW195357755 BCX0"> the strategy, performance, and growth of our reseller channel across the region. You will work closely with regional partners who manage the full customer lifecycle, ensuring alignment on commercial </span><span class="NormalTextRun SCXW195357755 BCX0">objectives</span><span class="NormalTextRun SCXW195357755 BCX0">, execution excellence, and scalable growth.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW195357755 BCX0"><span class="SCXW195357755 BCX0"> </span><br class="SCXW195357755 BCX0"></span><span class="LineBreakBlob BlobObject DragDrop SCXW195357755 BCX0"><span class="SCXW195357755 BCX0"> </span><br class="SCXW195357755 BCX0"></span><span class="TextRun SCXW195357755 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW195357755 BCX0">You will also lead a small team (4–5 people), providing direction, coaching, and operational rigor to maximize partner impact and revenue outcomes.</span></span><span class="EOP Selected SCXW195357755 BCX0" data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">Key Responsibilities:</span></strong><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></p>
<ul>
<li><strong><span data-contrast="none">Channel Strategy & Growth</span></strong><span data-ccp-props="{}"> </span>
<ul>
<li><span data-contrast="none">Define and execute the reseller strategy across North America.</span></li>
<li><span data-contrast="none">Identify and unlock growth opportunities within existing reseller accounts and launch a new critical VAR relationship in the market.</span><span data-ccp-props="{}"> </span></li>
</ul>
</li>
<li><strong><span data-contrast="none">Partner Management & Performance</span></strong><span data-ccp-props="{}"> </span>
<ul>
<li><span data-contrast="none">Build and maintain executive level relationships with key reseller partners.</span></li>
<li><span data-contrast="none">Understand partner business models and lifecycle ownership.</span><span data-ccp-props="{}"> </span></li>
</ul>
</li>
<li><strong><span data-contrast="none">Revenue Ownership</span></strong><span data-ccp-props="{}"> </span>
<ul>
<li><span data-contrast="none">Own regional reseller revenue targets.</span></li>
<li><span data-contrast="none">Monitor partner performance metrics.</span><span data-ccp-props="{}"> </span></li>
</ul>
</li>
<li><strong><span data-contrast="none">Team Leadership</span></strong><span data-ccp-props="{}"> </span>
<ul>
<li><span data-contrast="none">Lead and develop a team of 4–5 partner/account managers.</span><span data-ccp-props="{}"> </span></li>
</ul>
</li>
<li><strong><span data-contrast="none">Cross-Functional Collaboration</span></strong><span data-ccp-props="{}"> </span>
<ul>
<li><span data-contrast="none">Partner with Sales, Customer Success, Marketing, and Operations.</span><span data-ccp-props="{}"> </span></li>
</ul>
</li>
<li><strong><span data-contrast="none">Market Expertise (AMERS)</span></strong><span data-ccp-props="{}"> </span>
<ul>
<li><span data-contrast="none">Navigate regional differences across North America.</span><span data-ccp-props="{}"> </span></li>
</ul>
</li>
</ul>
<p><strong><span data-contrast="auto">Qualifications and requirements:</span></strong></p>
<ul>
<li><span data-contrast="none">7-10+ years of experience in channel sales or reseller partnerships.</span></li>
<li><span data-contrast="none">Proven experience managing end-to-end reseller models.</span></li>
<li><span data-contrast="none">Experience leading teams (4–5 reports).</span></li>
<li><span data-contrast="none">Understanding GRC. </span></li>
<li><span data-contrast="none">Fluent Spanish and English (preference).</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="none">Experience in SaaS environments.</span></li>
<li><span data-contrast="none">Familiarity with Salesforce.</span></li>
<li><span data-contrast="none">Experience in multi country AMERS roles.</span><span data-ccp-props="{}"> </span></li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">U.S pay range </div><div class="pay-range"><span>$155,000</span><span class="divider">—</span><span>$189,000 USD</span></div></div></div><div class="content-conclusion"><p><strong></strong></p>
<p><strong>About Us</strong></p>
<p><span data-olk-copy-source="MessageBody">Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. </span></p>
<div><span data-teams="true">At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.</span></div>
<p>Learn more at diligent.com or follow us on <u><a id="OWA170dad44-6a69-e1e1-d720-601cd59ec77c" class="x_x_x_OWAAutoLink" href="https://www.linkedin.com/company/diligent-board-member-services/mycompany/verification/" data-outlook-id="c606bc91-5052-4d3a-a1d1-ed00ede365d9" data-linkindex="1" data-auth="NotApplicable">LinkedIn</a></u> and <u><a id="OWA153deb8c-7641-f6fc-97cb-65df680002a3" class="x_x_x_OWAAutoLink" href="https://www.facebook.com/DiligentCorporation/" data-outlook-id="07f4e461-6294-4482-a624-e58c27cd6199" data-linkindex="2" data-auth="NotApplicable">Facebook</a></u></p>
<p><strong></strong></p>
<p> </p>
<p><strong>What Diligent Offers You</strong> </p>
<ul>
<li><strong>Creativity is ingrained in our culture.</strong> We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients</li>
<li><strong>We care about our people. </strong>Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few</li>
<li><strong>We have teams all over the world</strong>. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.</li>
<li><strong>Diversity is important to us.</strong> Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.</li>
</ul>
<p>Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. </p>
<p>Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to <strong>work onsite at least 50% of the time.</strong> We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.</p>
<p> </p>
<p><sub>We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's <a href="https://www.diligent.com/company/eeo-policy/">EEO Policy</a> and <a href="https://www.diligent.com/-/media/project/diligent/master/eeo-is-the-law-poster-eeocselfprintposter-and-ofccp-supplement-from-20170719.pdf?rev=96fafda8-f51d-44b6-a380-9af42898f526&hash=614AE342F4AB51A091EA3E15F84F7E49" target="_blank">Know Your Rights</a>. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at <a href="mailto:recruitment@diligent.com">recruitment@diligent.com</a>.</sub></p>
<p><sub><strong>To all recruitment agencies:</strong> Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.</sub></p></div>
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