Senior Director, Security & Compliance

<p><span style="font-size: 10pt;"><strong>Senior Director, Security &amp; Compliance</strong></span></p> <p><span style="font-size: 10pt;"><strong>Location: </strong>Austin, TX</span></p> <p><span style="font-size: 10pt;"><strong>Reports To: </strong>SVP, Operations &amp; Support</span></p> <h1><span style="font-size: 10pt;"><strong>About inKind</strong></span></h1> <p><span style="font-size: 10pt;">inKind is transforming restaurant financing and customer engagement through an innovative fintech platform that provides restaurants with growth capital while helping consumers discover and enjoy dining experiences nationwide.</span></p> <p><span style="font-size: 10pt;">As a technology-enabled financial platform operating at the intersection of payments, fintech, hospitality, and consumer experiences, security, privacy, and compliance are critical to our continued growth and success.</span></p> <p><span style="font-size: 10pt;">We are seeking a strategic and hands-on Senior Director of Security &amp; Compliance to build, scale, and lead the organization’s information security, compliance, governance, risk, and corporate IT functions.</span></p> <h1><span style="font-size: 10pt;"><strong>Position Summary</strong></span></h1> <p><span style="font-size: 10pt;">The Senior Director of Security &amp; Compliance is the senior leader responsible for inKind’s information security, regulatory compliance, corporate IT operations, and risk and governance functions.</span></p> <p><span style="font-size: 10pt;">This is a hands-on building role. inKind’s security, compliance, and IT functions are scaling; in the near term the Senior Director will personally operate core programs — audits, risk assessments, security tooling, vendor reviews, and corporate IT systems — while recruiting, developing, and scaling the team that will own them over time. We are looking for a player-coach who leads by doing, not solely by directing.</span></p> <p><span style="font-size: 10pt;">This role defines and executes the company’s security and compliance strategy while owning the day-to-day corporate IT operations — endpoint and device management, identity and access, internal systems, and support — that keep the company running securely and productively.</span></p> <p><span style="font-size: 10pt;">This role partners closely with Engineering, Product, Legal, Finance, People, Operations, and Executive Leadership to establish scalable security programs, compliance frameworks, and governance processes, balancing business enablement with risk reduction.</span></p> <p><span style="font-size: 10pt;">Engineering owns the implementation and security of inKind’s product and platform. This leader sets the enterprise security policy, standards, and governance the product organization builds against, and owns the corporate security, compliance, and IT posture end to end.</span></p> <h1><span style="font-size: 10pt;"><strong>What You’ll Own</strong></span></h1> <p><span style="font-size: 10pt;">The Senior Director will personally execute across each of these areas in the near term, building and scaling the team to own them over time.</span></p> <p><span style="font-size: 10pt;"><strong>Security Strategy &amp; Governance</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Develop and execute inKind’s enterprise security strategy, policies, standards, and operating procedures.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Lead security planning aligned with company growth, product expansion, and regulatory requirements.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Set enterprise security policy and standards that the product and engineering organizations build against.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Serve as a senior advisor to leadership on security, compliance, and risk matters.</span></li> </ul> <p><span style="font-size: 10pt;"><strong>Compliance &amp; Audit</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Own the company’s compliance strategy and roadmap.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Lead audit readiness and certification programs, including:</span></li> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">SOC 2</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">PCI DSS</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Privacy programs</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Vendor and third-party risk management</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Regulatory compliance requirements</span></li> </ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Partner with Legal and Finance on governance and regulatory obligations.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Ensure compliance programs remain scalable as the business grows.</span></li> </ul> <p><span style="font-size: 10pt;"><strong>Security Operations &amp; Risk Management</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Oversee security operations, monitoring, vulnerability management, incident response, and threat detection.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Establish company-wide risk management and risk assessment programs.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Develop security metrics, executive dashboards, and reporting frameworks.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Lead incident response planning, tabletop exercises, and business continuity initiatives.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Manage third-party security reviews and vendor risk assessments.</span></li> </ul> <p><span style="font-size: 10pt;"><strong>Corporate IT Operations</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Own corporate IT operations, including the internal IT team, endpoint and device management, internal systems, and helpdesk support.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Manage identity and access administration across corporate systems and SaaS applications.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Establish IT standards, device lifecycle and asset management, and operational service levels.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Ensure IT operations support a secure, productive workforce across the company’s office and distributed environments.</span></li> </ul> <p><span style="font-size: 10pt;"><strong>Product &amp; Platform Security Partnership</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Partner with Engineering and Product to integrate security into the software development lifecycle and define secure development standards.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Provide governance, policy, and advisory oversight for cloud (AWS) security architecture and application security, with Engineering owning platform implementation.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Advise on threat modeling, secure architecture reviews, and security testing practices.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Ensure security requirements are represented throughout the product lifecycle.</span></li> </ul> <p><span style="font-size: 10pt;"><strong>Leadership &amp; Organizational Development</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Build and lead a high-performing IT, Security, &amp; Compliance organization.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Hire, mentor, and develop security, compliance, and IT professionals.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Establish accountability frameworks and performance metrics.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Create a culture of security awareness and shared responsibility.</span></li> </ul> <h1><span style="font-size: 10pt;"><strong>Required Qualifications</strong></span></h1> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">10+ years of progressive experience in security, compliance, IT, governance, or risk management.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience leading and developing people across security, compliance, or IT, with the depth to operate as a hands-on technical leader — breadth and capability matter more than the size of organizations previously managed.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Demonstrated success as a hands-on, player-coach leader in a lean or scaling environment — personally executing core security, compliance, and IT work while building the team to own it, rather than directing from above.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Proven experience owning compliance programs and audits, including SOC 2 and PCI DSS.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience presenting to executive leadership, auditors, and external stakeholders.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">CISSP, CISM, CRISC, CCSP, or equivalent certifications.</span></li> </ul> <h2>&nbsp;</h2> <h1><span style="font-size: 10pt;"><strong>Preferred Qualifications</strong></span></h1> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Bachelor’s degree in Information Security, Computer Science, Engineering, or a related field.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience in fintech, payments, financial services, or regulated industries.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience managing corporate IT and device management platforms (e.g., MDM).</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience supporting high-growth startup or scale-up organizations.</span></li> </ul> <h1><span style="font-size: 10pt;"><strong>Benefits</strong></span></h1> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Unlimited PTO</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">9 Paid Company Holidays</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">100% Company-Paid Medical and Dental Coverage for Employees</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Vision Coverage Available</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Company-Paid Short-Term Disability</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Child Care Benefits</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Generous Parental Leave</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Professional Development Opportunities</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Daily Catered Lunches and Snacks</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Dining Credit within the inKind Network</span></li> </ul> <h1><span style="font-size: 10pt;"><strong>Compensation</strong></span></h1> <p><span style="font-size: 10pt;"><strong>Base Salary: </strong>$185,000 – $215,000 DOE</span></p><div class="content-conclusion"><p><strong>Who we are:<br><br></strong>inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.</p> <p>Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.</p> <p>Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.<br><br><em><br><br>inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.<br><br>By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our <u><a href="http://inkind.com/privacy" target="_blank">Privacy Policy</a></u>. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.</em></p></div>