Director, Strategic Accounts

<div class="content-intro"><p>Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments.</p> <p>We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together.</p></div><h3>The Role</h3> <p>As the Director of our Strategic Accounts team you will lead, develop, and coach a cross-functional team of Relationship Managers and Customer Success Managers responsible for growth and retention within our strategic (enterprise level) customer base in North America.</p> <p>You will play a critical leadership role in strengthening revenue performance, elevating executive engagement, and building a high-performing team grounded in Mentimeter’s Core Values and Leadership Manifesto.</p> <p>&nbsp;</p> <h3>Key Responsibilities:</h3> <p><strong>Coaching &amp; Team Development</strong></p> <ul data-start="1372" data-end="1655"> <li data-start="1372" data-end="1426">Lead structured 1:1s with clear performance outcomes</li> <li data-start="1427" data-end="1507">Provide deal coaching focused on strategic questioning and executive alignment</li> <li data-start="1508" data-end="1592">Build capabilities in value selling, executive conversations, and account planning</li> <li data-start="1593" data-end="1655">Develop path-to-quota clarity and performance accountability</li> </ul> <p>&nbsp;</p> <p><strong>Deal Management &amp; Forecasting</strong></p> <ul data-start="1691" data-end="1854"> <li data-start="1691" data-end="1747">Maintain strong pipeline hygiene and forecasting rigor</li> <li data-start="1748" data-end="1800">Drive late-stage deal strategy and risk mitigation</li> <li data-start="1801" data-end="1854">Ensure disciplined execution toward revenue targets</li> </ul> <p>&nbsp;</p> <p><strong>Strategic Customer Engagement</strong></p> <ul data-start="1890" data-end="2081"> <li data-start="1890" data-end="1948">Engage executive sponsors with clear business objectives</li> <li data-start="1949" data-end="2019">Support top accounts with proactive expansion and renewal strategies</li> <li data-start="2020" data-end="2081">Lead EBR/QBR sessions where strategic alignment is required</li> </ul> <p>&nbsp;</p> <p><strong>Team &amp; Operational Leadership</strong></p> <ul data-start="2117" data-end="2345"> <li data-start="2117" data-end="2166">Own hiring, onboarding, and succession planning</li> <li data-start="2167" data-end="2205">Set and uphold performance standards</li> <li data-start="2206" data-end="2282">Align closely with Marketing, Product, and other cross-functional partners</li> <li data-start="2283" data-end="2345">Build a culture of accountability and performance excellence</li> </ul> <p>&nbsp;</p> <p><strong>Self-Leadership &amp; Reflection</strong></p> <ul data-start="2380" data-end="2519"> <li data-start="2380" data-end="2417">Conduct structured win/loss reviews</li> <li data-start="2418" data-end="2459">Identify patterns and improvement areas</li> <li data-start="2460" data-end="2519">Maintain strong feedback loops and continuous development</li> </ul> <p>&nbsp;</p> <h3>Role-Specific Skills:</h3> <ul data-start="3019" data-end="3514"> <li data-start="3019" data-end="3098"> <p data-start="3021" data-end="3098"><strong data-start="3021" data-end="3044">Coaching Excellence</strong> — Diagnosis, structured questioning, accountability</p> </li> <li data-start="3099" data-end="3182"> <p data-start="3101" data-end="3182"><strong data-start="3101" data-end="3122">Strategic Selling</strong> — Executive conversations, value selling, account mapping</p> </li> <li data-start="3183" data-end="3261"> <p data-start="3185" data-end="3261"><strong data-start="3185" data-end="3207">Revenue Discipline</strong> — Forecast rigor, pipeline quality, risk mitigation</p> </li> <li data-start="3262" data-end="3351"> <p data-start="3264" data-end="3351"><strong data-start="3264" data-end="3293">Organizational Leadership</strong> — Cross-functional influence, hiring, standards setting</p> </li> <li data-start="3352" data-end="3427"> <p data-start="3354" data-end="3427"><strong data-start="3354" data-end="3373">Self-Leadership</strong> — Reflection, emotional regulation, time management</p> </li> <li data-start="3428" data-end="3514"> <p data-start="3430" data-end="3514"><strong data-start="3430" data-end="3457">Complex Deal Navigation</strong> — Multi-stakeholder alignment and executive engagement</p> </li> </ul> <p>&nbsp;</p> <div> <p><strong>Compensation model:</strong></p> <p>We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. To foster and emphasize this culture and way of working, <strong>we apply a non-commission based salary model in <em>all</em> of our sales roles</strong>, which has proven to be very successful and appreciated across the team. The salary range for this role is $176k to $225k annually.<br><br>Mentimeter is a <strong>Hybrid Workplace</strong>. You will be expected to be in-office 3 days a week.</p> </div> <div> <p>&nbsp;</p> </div><div class="content-conclusion"><p><strong>What Mentimeter can offer<br></strong>At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.</p> <p>All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our <a href="https://www.mentimeter.com/benefits">Benefits &amp; Perks page</a></p> <div class="p-rich_text_section"><strong data-stringify-type="bold">AI and Hiring at Mentimeter</strong><br>At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people.</div> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">AI does not screen or decide on candidates.</li> <li data-stringify-indent="0" data-stringify-border="0">&nbsp;There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person.</li> <li data-stringify-indent="0" data-stringify-border="0">Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking.</li> </ul> <div class="p-rich_text_section">AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together.</div> <p><strong>Culture at Mentimeter<br></strong>At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.</p> <p>Learn more about our culture by visiting our&nbsp;<a href="https://www.mentimeter.com/culture">Culture page</a>.<br>Review our&nbsp;<a href="https://www.mentimeter.com/trust/legal/candidate-privacy-policy">Privacy Policy</a> for more information.</p></div>