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About the role
<div class="content-intro"><p>We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two people are ever alike, and neither are their treatments. We have high standards. Our treatments are curated from nothing but the best. We believe chic and high-end should still be friendly and approachable. This is OrangeTwist. Your treatment shop. </p>
<ul>
<li>24 locations and growing</li>
<li>7 different types of treatments in 1 shop</li>
<li>Our current eNPS (Employee Net Promoter Score) score of 75—<strong>Exceptional, world-class score</strong>— Extremely high employee's satisfaction and loyalty, showcasing a strong and positive work culture.</li>
</ul></div><p>The District Manager is responsible for driving revenue growth, profitability, and overall talent and business performance across a region of 8-12 OrangeTwist centers. This role owns regional Annual Operating Plan (AOP) targets and leads strategies to increase client acquisition, expand membership adoption, optimize service mix, and maximize center productivity. The District Manager partners with Center Managers to build high-performing businesses, developing them into strong operators who take ownership of financial performance, team development, and client experience. Through data-driven decision making and disciplined operational execution, this leader identifies opportunities to grow each center and elevate regional performance. As a cultural steward, the District Manager models and reinforces OrangeTwist’s Brand and Values: Trust, Wow!, Inspire, Sincere, and Teamwork, while creating an environment of accountability, recognition, and results.</p>
<p><strong>Location: </strong>Dallas-Fort Worth Area</p>
<p><strong>Schedule: </strong>40 hours a week Monday to Friday (some weekends)</p>
<p><strong><span class="EOP SCXW125728838 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Compensation:</span></span></span></span> </strong><span class="Apple-converted-space">T</span>otal compensation of $200k-$300k salary, based on performance</p>
<p><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><strong>What You Will Do:</strong></span></span></span></p>
<ul>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Business Growth & Regional Performance</span></span></span>
<ul>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Own and deliver regional AOP targets including revenue, membership growth, profitability, and overall center performance.<br></span></span></span></li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Drive strategies to increase client flow, generate new sales, and expand membership adoption.<br></span></span></span></li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Maintain accountability for regional profitability through revenue management, expense control, labor optimization, and improved operational efficiency.<br></span></span></span></li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Coach Center Managers to create and execute business plans and use performance data to implement sales, marketing, and promotional initiatives that improve results.</span></span></span></li>
</ul>
</li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Leadership Development<br></span></span></span>
<ul>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Develop Center Managers into strong business leaders accountable for sales performance, team development, and client experience.<br></span></span></span></li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Provide ongoing coaching, mentorship, and performance management to build high-performing teams.<br></span></span></span></li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Recruit, hire, and develop leadership talent while maintaining strong staffing pipelines across the region.<br></span></span></span></li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Address performance issues promptly and identify high-potential leaders to build a strong internal leadership pipeline.</span></span></span></li>
</ul>
</li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Operational Excellence<br></span></span></span>
<ul>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Ensure efficient operations through appropriate staffing, productivity standards, and effective workflows.<br></span></span></span></li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Monitor operational performance and implement improvements to drive consistency and efficiency.<br></span></span></span></li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Ensure compliance with company policies, regulatory requirements, and operational standards.<br></span></span></span></li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Monitor service mix, provider productivity, and treatment utilization to support adoption of new services, protocols, and promotions.</span></span></span></li>
</ul>
</li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Client Experience & Culture<br></span></span></span>
<ul>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Ensure centers consistently deliver exceptional client experiences aligned with OrangeTwist service standards.<br></span></span></span></li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Champion and model OrangeTwist’s Twist Values: Trust, Wow!, Inspire, Sincere, and Teamwork.<br></span></span></span></li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Monitor client feedback and satisfaction metrics, ensuring teams address concerns promptly and deliver effective service recovery.</span></span></span></li>
</ul>
</li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Marketing & Local Market Activation<br></span></span></span>
<ul>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Serve as a brand ambassador, reinforcing brand standards and a client-first philosophy across all centers.<br></span></span></span></li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Partner with marketing teams to execute local initiatives, events, promotions, and partnerships that increase brand awareness, client acquisition, and membership growth.<br></span></span></span></li>
<li><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Identify opportunities within local markets to expand OrangeTwist’s client base and brand presence.</span></span></span></li>
</ul>
</li>
<li>Clinical Partnership & <span data-ccp-props="{"335559738":0,"335559739":0}">Regulatory Compliance</span>
<ul>
<li>Partner with Medical Directors and clinical leaders to ensure consistent treatment protocols, strong provider performance, and high standards of client safety.</li>
<li>Ensure adherence to medical, privacy, documentation, and regulatory requirements.</li>
<li>Address client or operational incidents promptly in partnership with medical and corporate leadership.</li>
</ul>
</li>
<li>Regional Operations Management
<ul>
<li>Conduct regular center visits to evaluate operations and coach leaders.</li>
<li>Hold regional meetings to review performance and share best practices.</li>
<li>Communicate company initiatives and maintain regular one-on-one meetings with Center Managers.</li>
</ul>
</li>
<li>Growth & New Center Support
<ul>
<li>Support new center openings, relocations, and regional expansion.</li>
<li>Lead onboarding and integration of n<span data-ccp-props="{"335559738":0,"335559739":0}">ew teams to ensure alignment with OrangeTwist standards and culture.</span></li>
</ul>
</li>
</ul>
<p><strong><span data-ccp-props="{"335559738":0,"335559739":0}">Qualifications:</span></strong></p>
<ul>
<li><span data-contrast="auto">Bachelor’s degree in Business, Marketing, or a related field required; MBA preferred.</span></li>
<li><span data-contrast="auto">Minimum 5 years of multi-unit leadership experience in medical aesthetics, medspa operations, cosmetic dermatology, or a related field.</span></li>
<li><span data-contrast="auto">Proven track record of achieving regional revenue growth and operating plan targets across multiple locations.</span></li>
<li><span data-contrast="auto">Experience developing and leading high-performing managers and teams.</span></li>
<li><span data-contrast="auto">Strong business acumen with the ability to analyze performance metrics and implement growth strategies.</span></li>
<li><span data-contrast="auto">Ability to scale multi-location service business in fast-paced environment.</span></li>
<li><span data-contrast="auto">Excellent leadership, communication, and coaching skills.</span></li>
<li><span data-contrast="auto">Ability to travel up to 80% within the designated region.<br></span></li>
<li><span data-contrast="auto">Experience using Zenoti point-of-sale and EMR software. (preferred)</span></li>
<li><span data-contrast="auto">Experience managing membership-based service businesses. (preferred)<br></span></li>
</ul><div class="content-conclusion"><div><strong>Perks</strong></div>
<div>
<ul>
<li>Forward-thinking, transparent, and inclusive company culture</li>
<li>Competitive salary, incentive plan, generous paid time off, sick time, and paid holidays</li>
<li>Comprehensive benefits package including medical, dental & vision insurance</li>
<li>401k employee contributions, FSA, and dependent care options</li>
<li>Continuing education with our own University</li>
<li>Employee referral bonus program, employee resource groups, and professional development</li>
<li>All benefits dependent on role and eligibility</li>
</ul>
<p><span data-teams="true">We’re accepting applications on an ongoing basis and will continue reviewing candidates until the role is filled.</span></p>
</div>
<div>All candidate email communication will be done through an @orangetwist.com email address. If you ever receive communication regarding a job posting from an entity that does not match that or seems concerning, please contact <a href="mailto:Recruiting@orangetwist.com">Recruiting@orangetwist.com</a>.</div>
<div> </div>
<div>OrangeTwist is a leading national Aesthetic treatment with a mission to make our clients look + feel amazing. OrangeTwist is “your treatment shop for body, face, and skin,” offering curated treatments including Botox + fillers, CoolSculpting, HydraFacial, lasers, micro-needling, skin and scalp care, and more.</div>
<div> </div>
<div>We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. OrangeTwist is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. OrangeTwist is an E-Verify employer.</div>
<div> </div>
<div>GDPR & CCPA disclosure notice <a href="https://orangetwist.com/privacy/">here</a>.</div></div>
Perks & benefits
- 401k
- Vision Insurance
- Paid Time Off
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