Drop-in Associate

Summary

Created Women’s Drop-In Center services assist to stabilize women impacted by sexual exploitation by meeting their immediate needs and providing a safe, supportive environment and offering resources. The Drop-In Center Associate will maintain the store’s overall appearance and presentation, as well as create a warm and welcoming environment to all who enter.

We are looking for a person who is passionate about engaging with women and serves as a representative of Created Women while on duty at the Drop-In Center. 

Created Women Inc. is a nonprofit organization that is committed to the restoration of vulnerable women involved in the sex industry to an understanding of their value, beauty, and dignity in Jesus Christ.

Essential Duties and Responsibilities

• Ensure all merchandise is off the floor and neatly on racks or shelves, clothes are on hangers and are in the sizes they belong.
• Provide crisis intervention and de-escalation to women being served as needed
• Check in and assist women with selecting clothing items, accessories, hygiene products, etc. ensuring they are receiving the correct number of allotted items per case management form/vouchers
• Greet donors respectfully, receive donations and provide a donation slip to the respective donor each time. 
• Sort, organize and track distribution of donations
• Provide weekly inventory updates to Program Director
• Provide daily cleaning and maintenance of Drop-In Center; sweeping and mopping, dusting, and breaking down any unused boxes and placing in recycling
• Ensure trash cans are put out on designated days

Other Information:

• Drop-In Center Associate may not take for self or gift items received and intended for the Drop-In without permission from Program Director.Personal cell phone use is not permitted. Ensure all doors are locked before leaving at the end of the day.
• No personal calls during work hours.
• Drop-In Associate may not make requests of donors or share personal contact information.  If a donor asks what is needed, provide the approved Needs List. If additional information is needed, please refer to the info phone line or email.

Qualifications:

• High School Diploma or GED
• Able to speak, write and understand English.
• Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups.
• Flexible work schedule including evenings, nights, weekends.
• Ability to set appropriate limits, work under deadlines and multi-task.
• Ability to organize, prioritize, self motivate, and deliver results.
• Excellent communication and listening skills.
• Possess strong work ethics.
• Ability to empathize and practice trauma informed care with those who have experienced various levels of trauma. 
• Successfully pass a FDLE Level II background screening.
• Mission driven attitude supplemented with integrity and passion.
• Adherence to the highest ethical standards, personally and professionally.
• A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
• Evidence of deep alignment with Created Women Inc Mission and Values.
• Will make a Commitment to serve all people with Respect, Compassion, and Cooperation in the spirit of a unifying God.

Ethical Guidelines

• Remain free from any substances that affect my ability and capacity to perform my duties as a Created Employee.
• Recognize personal issues, behaviors, or conditions that may impact my performance as a Created Employee.
• Maintain regular supervision and ongoing support so I have a person with whom I can address challenging personal issues, behaviors, or conditions that may negatively affect my own recovery. I understand that misconduct may result in the suspension of my credentials.