Dutch/Flemish Speaking Customer Support (Remote) - Paid Relocation to Greece

Mercier Consultancy is excited to offer a position for a Dutch/Flemish Speaking Customer Support Representative with the option of remote work in Greece and a paid relocation package to Greece. This role is perfect for customer-focused individuals who wish to provide excellent service while enjoying the vibrant culture and lifestyle Greece has to offer.

Key Responsibilities

• Deliver high-quality customer support to Dutch/Flemish-speaking clients via phone, email, and chat channels.
• Address customer inquiries related to products, services, and policies accurately and professionally.
• Resolve customer complaints efficiently to ensure a satisfying customer experience.
• Maintain detailed records of customer interactions in our CRM system to support ongoing improvements.
• Collaborate with team members to provide comprehensive solutions and enhance customer satisfaction.
• Stay up-to-date with product knowledge and industry trends to offer informed assistance.

Requirements

• Fluency in Dutch or Flemish (both written and spoken) is essential; English proficiency is an advantage.
• No experience needed, but willingness to learn.
• Strong communication and interpersonal skills with a customer-oriented approach.
• Excellent problem-solving skills and the ability to handle challenging situations calmly.
• Familiarity with customer service software and CRM systems is beneficial.
• Ability to work independently in a remote setting while collaborating effectively within a team.
• Willingness to relocate to Greece, supported by the company’s paid relocation package.

Benefits

• Competitive Monthly Salary

• Relocation Package
• Airport Pick-Up

• Fully Paid Training

• Health Insurance
• Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece

• And Much More...