Dutch-Speaking Netflix Customer Experts - Work In Greece - Paid Relocation

Mercier Consultancy MD is excited to offer an excellent opportunity for Dutch-Speaking Netflix Customer Experts to join our team in Greece. This role involves providing top-tier customer support to Dutch-speaking Netflix subscribers, with the added benefit of paid relocation to Greece.

Key Responsibilities

• Deliver exceptional customer service to Dutch-speaking Netflix customers via phone, email, and chat.
• Assist customers with account management, troubleshooting streaming issues, and explaining Netflix features and offerings.
• Proactively resolve customer concerns to ensure a smooth and enjoyable viewing experience.
• Maintain accurate and up-to-date records of customer interactions using CRM systems.
• Collaborate with internal teams to improve service quality and customer satisfaction.
• Stay informed on Netflix product updates, policies, and industry trends.

Requirements

• Fluency in Dutch (spoken and written) is essential; proficiency in English is an advantage.
• Experience in customer service, preferably in the streaming or entertainment industry.
• Strong communication, problem-solving skills, and a customer-oriented attitude.
• Ability to work effectively in a fast-paced environment.
• Familiarity with CRM software and digital communication tools.
• Willingness to relocate to Greece; paid relocation support provided.
• Passion for entertainment technology and delivering excellent customer experiences.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...