eCommerce, Merchandising Associate

Impassioned…Emboldened…Infinitely Curious: The Bradford Group family of brands is a world leader in new product development. We have been selling joy for over 50 years! Our global organization consists of several business divisions ranging from jewelry, apparel, to collectible coins and so much more. We concept, create, design and market our creative products directly to our customers, and leverage licenses with the biggest names in entertainment and sports to bring unique and curated products to our customers across the globe.

 

We are seeking an eCommerce Merchandising Associate who will support the execution of on-site merchandising and content updates to deliver a seamless and engaging customer experience. This role focuses on maintaining product presentation, assisting with homepage updates, and supporting merchandising initiatives across the site. Working closely with merchandising, marketing, and creative teams, this role helps ensure content accuracy, timely updates, and alignment with promotional and seasonal priorities.

 

How you will contribute:

• Execute day-to-day site merchandising updates, including product placement, category organization, and content changes
• Assist with homepage updates to support promotions, campaigns, and seasonal initiatives
• Ensure product listings, images, pricing, and descriptions are accurate and up to date
• Support category merchandising to ensure intuitive product discovery
• Partner with marketing teams to help execute site content aligned with campaigns
• Perform basic site QA to ensure a smooth and error-free customer experience
• Monitor site performance metrics and flag issues or opportunities to the team
• Assist in compiling reports on site activity and merchandising performance
• Support A/B testing setup and execution as needed
• Stay informed on eCommerce trends and best practices
• Leverage emerging AI tools and automation technologies to streamline workflows, enhance marketing operations, and identify opportunities for process improvement and efficiency

What you will bring and skills that excite us:

• Bachelor’s degree in Business, Liberal Arts, or related field 
• 0–2+ years of experience in eCommerce, digital marketing, merchandising, or related field
• Strong attention to detail and organizational skills
• Basic understanding of web merchandising and digital customer experience
• Familiarity with Excel and analytics tools (Google Analytics a plus)
• Strong communication skills and ability to work in a team environment
• Eagerness to learn and grow within eCommerce
• Familiarity with Power Automate and emerging AI-based technologies

Bradford at a glance:

• Our scale: We have over 250 employees based out of our global headquarters right outside of Chicago, we have marketing operations in over 10 countries worldwide, and have over 32 million customers served.
• Compensation and benefits: We offer a competitive compensation plan and great benefits, with some benefits starting from day 1!
• We own the company: Employee Stock Ownership Plan (ESOP) which allows you to not only derive the benefits of working as an employee at The Bradford Group, but also gain the benefits of being an owner.
• Professional Development: There is always room to learn! We offer a Professional Development Program, a Mentor Program, and LinkedIn Learning to our teams as well as additional hands-on training and development. Our teams utilize a continuous performance management and development structure for feedback. We meet quarterly to focus on the future!
• Our values: Honesty. Innovation. Respect. Teamwork. Giving back. These are just some of the core values that drive our team members. Our team strives to build a culture of continuous feedback where anyone can share and create our “next big idea,” among diverse and inclusive teams.
• Flexibility and wellness: Whether it’s offering hybrid environment (onsite/remote) for our corporate staff, to a generous, front-loaded PTO and holiday package to all staff and corporate wellness initiatives such as an annual health fair and an onsite fitness center, we are committed to our team members well-being. New hires start with 16 days of PTO and 8 paid holidays per year.
• Perks and more: We have a Business Casual Work Environment, Health and Dental Insurance, Vision, Life Insurance, Disability Insurance, Paid Time Off (PTO), Direct Deposit, Credit Union, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Employee Referral Bonus Program, 401(k), Profit Sharing, Tuition Reimbursement, and Toastmaster’s memberships, a Peer Recognition Program, Product Discounts and more!

Compensation: 

 

$58,000-$60,000

 

The Bradford Exchange is an Equal Opportunity Employer. 

 

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