Education Sales Consultant / School Advisor

<div class="ql-direction-ltr ql-long-1588" data-header="1" data-foldable="true" data-default-linespacing="100"><strong class="ql-author-1588">Education Sales Consultant / School Advisor &nbsp;[Mandarin Required ]</strong></div> <p class="ql-direction-ltr ql-long-1588"><strong class="ql-author-1588"> Location:</strong><span class="ql-author-1588">&nbsp; San Jose, CA &nbsp;</span></p> <p class="ql-direction-ltr ql-long-1588"><strong class="ql-author-1588">Type</strong><span class="ql-author-1588">: Full-Time | 40 hrs/week (Wednesday–Sunday)</span></p> <p class="ql-direction-ltr ql-long-1588"><strong class="ql-author-1588">Compensation:</strong><span class="ql-author-1588"> $20–$28/hour + performance-based incentives, targeted $50K-$74K/year</span></p> <hr> <p class="ql-direction-ltr ql-long-1588"><strong class="ql-author-1588">About the Role</strong></p> <p data-start="364" data-end="707">The School Advisor and Coordinator is a<span class="Apple-converted-space">&nbsp;</span><strong data-start="404" data-end="442">front desk and administrative role</strong><span class="Apple-converted-space">&nbsp;</span>that serves as the first point of contact for families at Think Academy. This position focuses on<span class="Apple-converted-space">&nbsp;</span><strong data-start="541" data-end="608">student assessment, parent consultation, and enrollment support</strong>, helping families identify the most suitable learning path based on each student’s academic needs.</p> <p data-start="709" data-end="890">You will play a key role in<span class="Apple-converted-space">&nbsp;</span><strong data-start="737" data-end="807">conducting placement evaluations, recommending appropriate classes</strong>, and ensuring a smooth and positive experience for both new and existing families.</p> <hr> <div class="ql-direction-ltr ql-long-1588" data-header="3" data-foldable="true"> <h4 data-start="780" data-end="805">Key Responsibilities</h4> <p data-start="807" data-end="848"><strong data-start="807" data-end="848">Enrollment &amp; Educational Consultation</strong></p> <ul data-start="849" data-end="1284"> <li data-section-id="e4vpta" data-start="849" data-end="929">Welcome and consult with prospective families in person, by phone, and online.</li> <li data-section-id="1p5yqe3" data-start="930" data-end="1024">Understand students' academic needs and recommend appropriate courses and learning pathways.</li> <li data-section-id="1ugt8ss" data-start="1025" data-end="1126">Conduct program presentations and explain curriculum offerings, schedules, and tuition information.</li> <li data-section-id="kmecfi" data-start="1127" data-end="1195">Support placement tests, trial classes, and enrollment procedures.</li> <li data-section-id="1qzdqyq" data-start="1196" data-end="1284">Follow up with leads and prospective families to maximize enrollment conversion rates.</li> </ul> <p data-start="1286" data-end="1320"><strong data-start="1286" data-end="1320">Parent Relationship Management</strong></p> <ul data-start="1321" data-end="1587"> <li data-section-id="wwy58a" data-start="1321" data-end="1389">Build and maintain strong relationships with parents and students.</li> <li data-section-id="rrdcop" data-start="1390" data-end="1443">Provide timely responses to inquiries and concerns.</li> <li data-section-id="43veme" data-start="1444" data-end="1513">Track student progress and communicate program updates to families.</li> <li data-section-id="15nvk0v" data-start="1514" data-end="1587">Ensure a positive customer experience throughout the student lifecycle.</li> </ul> <p data-start="1589" data-end="1621"><strong data-start="1589" data-end="1621">Sales &amp; Business Development</strong></p> <ul data-start="1622" data-end="1956"> <li data-section-id="15g71bg" data-start="1622" data-end="1684">Meet enrollment and sales targets established by management.</li> <li data-section-id="pwkugy" data-start="1685" data-end="1769">Maintain accurate records of leads, consultations, and enrollments in CRM systems.</li> <li data-section-id="1escmje" data-start="1770" data-end="1874">Participate in marketing events, open houses, educational seminars, and community outreach activities.</li> <li data-section-id="1h1l8dz" data-start="1875" data-end="1956">Identify opportunities for student retention, referrals, and program expansion.</li> </ul> <p data-start="1958" data-end="1993"><strong data-start="1958" data-end="1993">Campus &amp; Administrative Support</strong></p> <ul data-start="1994" data-end="2245"> <li data-section-id="1ytd6np" data-start="1994" data-end="2058">Assist with front desk operations and daily campus activities.</li> <li data-section-id="8lrn1g" data-start="2059" data-end="2166">Coordinate with teachers and operations teams to ensure smooth classroom scheduling and student services.</li> <li data-section-id="zqvk0y" data-start="2167" data-end="2245">Support student check-in/check-out procedures and maintain accurate records.</li> </ul> <h4 data-start="2247" data-end="2266">Qualifications</h4> <ul data-start="2267" data-end="2814"> <li data-section-id="1b968ku" data-start="2267" data-end="2359">Bachelor's degree preferred; Education, Business, Marketing, or related fields are a plus.</li> <li data-section-id="tqgn1d" data-start="2360" data-end="2476">Previous experience in sales, customer service, educational consulting, admissions, or student services preferred.</li> <li style="font-weight: bold; font-style: italic;"><span style="text-decoration: underline;"><em><strong>Bilingual in English and Mandarin Chinese is a required&nbsp;</strong></em></span></li> <li data-section-id="1z0wk5c" data-start="2477" data-end="2525">Strong communication and interpersonal skills.</li> <li data-section-id="1gl5nnw" data-start="2526" data-end="2579">Passion for education and helping students succeed.</li> <li data-section-id="1vlfe1q" data-start="2580" data-end="2658">Ability to build rapport with parents and students from diverse backgrounds.</li> <li data-section-id="156wd1k" data-start="2659" data-end="2710">Strong organizational and multitasking abilities.</li> <li data-section-id="614spz" data-start="2764" data-end="2814">Ability to work over weekends as needed.</li> </ul> <h4 data-start="2816" data-end="2844">Compensation &amp; Benefits</h4> <ul data-start="2845" data-end="3117"> <li data-section-id="liq71v" data-start="2845" data-end="2905">Competitive base salary plus performance-based commission.</li> <li data-section-id="13ul4qf" data-start="2906" data-end="2970">Health, dental, and vision insurance (for eligible employees).</li> <li data-section-id="1dyljpd" data-start="2971" data-end="3008">Paid time off and company holidays.</li> <li data-section-id="18kphfd" data-start="3009" data-end="3068">Professional development and career growth opportunities.</li> <li data-section-id="147p701" data-start="3069" data-end="3117">Supportive and collaborative work environment.</li> </ul> <h4 data-start="3119" data-end="3140">Preferred Skills</h4> <ul data-start="3141" data-end="3338"> <li data-section-id="1f381ls" data-start="3196" data-end="3282">Experience in K–12 education, tutoring, enrichment programs, or academic consulting.</li> <li data-section-id="1xybd1x" data-start="3283" data-end="3338">Strong presentation and relationship-building skills.</li> </ul> </div> <div class="ql-divide ql-long-1588 ql-authorBlock-1588 ql-embed-selected"><hr></div> <div class="ql-direction-ltr ql-long-1588" data-header="2" data-foldable="true"><strong class="ql-author-1588">Qualifications</strong></div> <ul> <li class=""><span class="ql-author-1588"> Bachelor’s degree preferred; education, communication, or customer service background a plus. </span></li> <li class=""><strong><span class="ql-author-1588"> Bilingual in </span><span class="ql-author-1588">English and Mandarin</span><span class="ql-author-1588"> required.&nbsp;</span></strong></li> <li class=""><span class="ql-author-1588"> Excellent interpersonal and communication skills — friendly, patient, and solution-oriented. </span></li> <li class=""><span class="ql-author-1588"> Organized and detail-minded, able to multitask in a fast-paced environment. </span></li> <li class=""><span class="ql-author-1588"> Passionate about education and providing great parent and student experiences.</span></li> <li class=""><span class="ql-author-1588">Experienced in sale is preferred&nbsp;</span></li> </ul> <div class="ql-divide ql-long-1588 ql-authorBlock-1588 ql-embed-selected"><hr></div> <p class="ql-direction-ltr ql-long-1588"><strong class="ql-author-1588">Why Join Think Academy</strong></p> <ul> <li class="ql-direction-ltr ql-long-1588">Meaningful work that impacts students’ academic growth.</li> <li class=""><span class="ql-author-1588"> Supportive, collaborative, and growth-oriented team environment. </span></li> <li class=""><span class="ql-author-1588"> Career development opportunities in education operations and management.</span></li> </ul>