Electrical Estimator & Service Coordinator - Freelance, Remote

The Impact you’ll make

• Review customer photos/videos/files uploaded via Salesforce to assess the scope of work.
• Apply electrician knowledge to estimate labor time and necessary materials, producing accurate quotes using the Salesforce catalog.
• Call customers to clarify scope, gather additional details, and confirm measurements as needed.
• Enter quotes in Salesforce, attach media, and convert approved quotes into work orders.

• Schedule jobs and coordinate with contractors.
• Follow through on job schedules to ensure timely completion.

• Manage lead follow-ups and respond to customer messages via text and email.
• Maintain accurate records in Salesforce.

Skills, Knowledge and Expertise

• Hands-on background in electrical, construction, HVAC, or electrical estimating (US or non-US markets), with proven experience creating estimates from customer photos/videos.
• Demonstrated ability to build quotes and convert them to work orders inside Salesforce.
• Strong Salesforce proficiency.
• Strong English communication skills for customer discovery calls, texts, and emails.

• Technical: Electrical estimating, material takeoffs, labor-hour calculation; Salesforce (quotes, products/catalogs, work orders, attachments); Google Workspace (Gmail, Drive); WhatsApp; basic media tools (e.g., Canva/CapCut) to annotate images or compress clips.
• Interpersonal: Clear phone presence, active listening, empathy with customers, persuasive follow-ups.
• Cognitive: Attention to detail, critical thinking, ability to infer scope from limited inputs, problem-solving under time constraints.
• Work habits: Ownership mindset, reliability, responsiveness, and strong time management.

• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home

• You’re a detail-obsessed estimator who enjoys turning rough inputs (photos/videos) into clear, accurate scopes and quotes.
• You’re confident on the phone, ask smart discovery questions, and can diplomatically guide customers to decisions.
• You thrive in a fast-paced service environment where speed and accuracy both matter.
• You’re proactive about follow-ups, keep immaculate records, and never let tasks slip.
• You’re comfortable collaborating via WhatsApp, working in Salesforce all day, and aligning with EST hours.

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

• 40 hours per week
• Monday–Friday, 9:00 am–5:00 pm EST

• $6 per hour
• No benefits package included

Benefits