Eligibility, Recruitment, Selection, Enrollment & Attendance (ERSEA) Specialist

Key Responsibilities

• Own and maintain ERSEA systems to ensure compliance with Head Start Program Performance Standards (HSPPS 1302.12–1302.16)
• Ensure accuracy, security, and completeness of ERSEA data in ChildPlus and related systems
• Analyze enrollment, eligibility, recruitment, and attendance data to identify trends and drive improvement
• Contribute to annual community assessment and program self-assessment processes

• Oversee eligibility verification and documentation for applicants
• Conduct eligibility appointments with families as needed
• Lead development and implementation of the annual Recruitment Plan
• Coordinate outreach efforts and community recruitment events
• Apply selection criteria and manage enrollment to ensure vacancies are filled promptly
• Communicate selection outcomes with families and connect them to community resources as needed

• Implement and monitor attendance policies and procedures
• Conduct weekly attendance reviews and lead monthly Attendance Team meetings
• Collaborate with staff to address attendance barriers and support families
• Prepare and share regular reports with leadership and Policy Council

• Provide training, coaching, and technical assistance to staff on ERSEA policies, procedures, and systems
• Build strong partnerships with community organizations to support recruitment and engagement
• Stay current on Head Start regulations and best practices

Qualifications

• Highly organized and detail-oriented with strong data management skills
• Confident translating complex regulations into clear, usable processes
• Strong communicator who builds trust with families, staff, and partners
• Comfortable managing multiple priorities and deadlines
• Commitment to confidentiality, equity, and family-centered practice

• High school diploma or equivalent (relevant experience may substitute for education)
• Experience with eligibility determination, enrollment management, or data systems in a federally funded program preferred
• Proficiency with Microsoft Office; experience with ChildPlus strongly preferred
• Valid driver’s license and ability to travel between Head Start locations
• Availability for occasional evening or weekend recruitment events

• Associate’s or Bachelor’s degree in Human Services, Early Childhood Education, Public Administration, or related field
• Experience with Head Start or Early Head Start ERSEA functions
• Knowledge of Head Start Performance Standards and DCYF licensing requirements
• Bilingual in Spanish, Portuguese, Cape Verdean Creole, or Haitian Creole

• Status: Full-Time (30–40 hours/week)
• Pay Range: $19.00–$27.00/hour (based on experience)
• Work Environment: In-person; travel required across Head Start sites
• Funding: Grant-funded, multi-year position

Benefits

• Make a real impact by expanding access to early childhood education for families who need it most
• Join a collaborative, mission-driven organization rooted in the community
• Competitive benefits including medical, dental, retirement match, generous paid time off, and mileage reimbursement
• Tuition reimbursement, paid training, and professional development opportunities