Email Account Manager

<p><strong>About the Role</strong>: Are you interested in expanding your career in Lifecycle marketing? The WITHIN team is growing, and we’re looking for a passionate, motivated Account Manager who is willing to take the lead across multiple retention channels such as email, SMS, push and loyalty. This is a unique opportunity in a rapidly expanding company.</p> <p><strong>Responsibilities include but are not limited to;</strong></p> <ul> <li>Work across a portfolio of clients managing day to day while driving strategy towards longer term objectives</li> <li>Daily account management and optimization</li> <li>Implementing proprietary technology and best practices</li> <li>Responsible for driving, creating, managing, optimizing and reporting on campaigns</li> <li>Define and implement measurement strategies and delivering insights reports that align with client marketing and business objectives</li> <li>Interface and partnering with SBUs such as creative, client service and analytics</li> <li>Manage client calls and conduct client presentations</li> </ul> <p><strong>Requirements</strong></p> <p>&nbsp;</p> <ul> <li>Bachelor’s Degree or equivalent experience (minimum 5 years of experience in retention marketing at an agency, brand or ad tech partner)</li> <li style="font-weight: bold;"><strong>A minimum of 2 years of Salesforce Marketing Cloud experience</strong></li> <li>Experience with other ESP’s (Braze, or Klavyio are preferred) required</li> <li>Experience with Google Analytics or Adobe Analytics required</li> <li>Experience and/or passion working with DTC brands&nbsp;</li> <li>General business acumen</li> <li>Strong project management and ability to lead&nbsp;</li> <li>Go-getter attitude with a desire to work in a fast-paced, exciting environment</li> <li>Team player</li> <li>Solution focused individual who thinks outside the box for clients</li> <li>Working knowledge of Powerpoint and Excel (conditional statements, pivot tables and vlookups)</li> <li>Ability to present data to clients in a meaningful way</li> </ul> <p>&nbsp;</p> <p><strong>Our interview process includes, but is not limited to, the following:</strong></p> <ul> <li>Cognitive Aptitude and Typing Test</li> </ul> <p><strong data-redactor-tag="strong">We offer a competitive salary and benefits based on ability level, including:</strong></p> <ul> <li>Unlimited vacation policy</li> <li>Monthly Phone Stipend</li> <li>Comprehensive Medical, Dental, and Vision insurance options</li> <li>401(K) plan with matching</li> <li>Dog friendly office</li> <li>Hybrid work opportunity</li> <li>Bonus Perk - Seamless allowance</li> </ul> <p>Total compensation based on education, experience, and skills level ($67,500-$208,921)</p> <ul> <li>Level 1 - Possesses essential capabilities. <ul> <li>$67,500-$95,784</li> </ul> </li> <li>Level 2 - Possesses developing capabilities.<br> <ul> <li>$95,784 -$124,068</li> </ul> </li> <li>Level 3 - Possesses notable capabilities.<br> <ul> <li>$124,068 -$152,352</li> </ul> </li> <li>Level 4 - Possesses strong capabilities.<br> <ul> <li>$152,352 -$180,637</li> </ul> </li> <li>Level 5 - Possesses advanced capabilities.<br> <ul> <li>$180,637 -$208,921</li> </ul> </li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p><strong>About WITHIN</strong></p> <p><a href="https://www.within.co/"><strong>WITHIN</strong></a> is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.</p> <p>Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.</p> <p>Check out some of our <strong><a href="https://www.within.co/work/">work</a></strong>!</p> <p>We&nbsp;<strong>weave AI into everything we do</strong>, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it’s in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed.&nbsp;</p> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-2125a1e" data-id="2125a1e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-a992b1c elementor-widget elementor-widget-text-editor" data-id="a992b1c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-96f020e" data-id="96f020e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ba4c7f7 elementor-widget__width-initial elementor-widget elementor-widget-text-editor" data-id="ba4c7f7" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p data-pm-slice="1 1 []"><strong data-start="147" data-end="168">Join Our Network!</strong></p> <p class="" data-start="173" data-end="291">Stay connected with us and be the first to know about new opportunities, industry insights, and updates.</p> <p class="" data-start="173" data-end="291">Follow us on:</p> <ul> <li><strong><a href="https://www.linkedin.com/company/withinco/?viewAsMember=true">LinkedIn</a></strong></li> <li><strong><a href="https://chat.whatsapp.com/Fc7jX4h2NvvKulgNGSmwj2">WhatsApp Community</a></strong></li> <li><strong><a href="https://www.instagram.com/withinco/?hl=en"><span data-start="336" data-end="349">I</span>nstagram</a></strong></li> <li><strong><a href="https://www.tiktok.com/@within.co">Tik Tok</a></strong></li> </ul> </div> <div class="elementor-widget-container"> <p class="" data-start="419" data-end="458"><strong>Locations</strong></p> <ul> <li><strong>New York City: </strong>43-01 22nd St, Suite 602, Queens, NY 11101, United States</li> <li><strong>Bogotá:</strong> WeWork Av. Carrera 19 #100-45 Usaquén, Piso (Floor) 10, Bogotá, Distrito Capital de Bogotá 110111, Colombia</li> <li><strong>Mexico City: </strong>Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, México</li> </ul> <p>&nbsp;</p> <div class="TypographyPresentation TypographyPresentation--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol HighlightSol--buildingBlock"> <div class="TypographyPresentation TypographyPresentation--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol HighlightSol--buildingBlock">AI-Assisted Screening Notice</div> <div class="TypographyPresentation TypographyPresentation--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol HighlightSol--buildingBlock">As part of our initial application review process, we may use an AI-assisted tool to help compare skills and job titles from your resume with the requirements of the role. This tool evaluates information based on contextual relevance and is used only to support our manual review process. It is not used to make hiring decisions.</div> <div class="TypographyPresentation TypographyPresentation--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol HighlightSol--buildingBlock">If you are a resident of New York City and would like to request an alternative evaluation process or a reasonable accommodation, please contact us at 315-533-2388.</div> </div> <p>&nbsp;</p> </div> </div> </div> </div> </div> </div> </div> </div></div>