Email Marketing Executive

• We break new ground. You'll work on innovative projects using the latest technologies before they hit the mainstream. We celebrate calculated risks and learn fast from every experiment.
• We get stuck in together. Genuine collaboration across all departments. Your ideas matter here, regardless of your role or how long you've been with us.
• We stay curious. Continuous learning is essential. You'll have dedicated time and budget for development, working alongside industry experts who are genuinely invested in your success.
• We own it. Full accountability and autonomy over your work means you'll build client relationships, see real-world impact, and be recognised when you go the extra mile.

What you’ll be doing

• Campaign Delivery: Build, test, and deploy end-to-end email campaigns across client accounts, primarily utilising DotDigital and Hubspot.
• Automation & Journeys: Set up, manage, and continuously optimise automated programs and behavioral customer journeys.
• Audience Segmentation: Analyse and segment audiences to ensure highly targeted messaging reaches the correct customer at the optimal time.
• Insights & Reporting: Compile and present regular performance reports, translating data into clear, actionable insights for clients.
• Client Collaboration: Support and actively contribute to client calls and meetings, building strong, trusted working relationships.
• Cross-Agency Teamwork: Collaborate with the wider agency on creative briefs, asset requirements, and multi-channel campaign planning.
• Continuous Innovation: Stay curious about email marketing best practices, changing deliverability landscape, and evolving CRM trends.

What experience you need to be successful

• Industry Experience: Hands-on experience in email marketing or CRM, ideally developed within a fast-paced agency environment.
• Platform Confidence: Proven experience using DotDigital with the ability to work independently within the platform.
• End-to-End Execution: Demonstrated success managing campaigns from initial build and QA testing to deployment and final analysis.
• Attention to Detail: An analytical eye for spotting errors and maintaining a high standard of quality control before hitting send.
• Communication Skills: Clear, confident communication style with comfort participating in client-facing calls and presentations.
• Organisation: Strong organisational skills with the ability to manage multiple account schedules and deadlines simultaneously.

• Experience with additional automation platforms like HubSpot, Mailchimp, or Salesforce Marketing Cloud.
• A basic understanding of HTML/CSS for email customisation.
• Familiarity with lifecycle marketing, customer loyalty strategy, or consumer-facing (B2C) brands.

What's in it for you?