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J
- Seniority
- Senior
About the role
Job Duties
- Provide counter service to walk-in and pre-booked customers
- Educate client to adopt eMPF digital tools
- Support the MPF administration process for visitors
- Perform services according to company rules and relevant regulatory requirements
Education / Qualification
- Form 5 graduate
Skills / Knowledge
- Good communication and presentation skills and frontline experience
- Patient and enjoy team play
- Positive mindset and good problem-solving skills
- Familiar with checking customer profile with back-office system
- Fluent in English or Mandarin is a plus
Working Experience
- At least 1 year of client service or frontline experience
- Familiar with mobile applications and webpage usage (i.e. online application forms and searching for information on government websites)
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