Employee Benefits Administrator

Key Responsibilities

• Delivery of high quality, professional and caring service to our clients both external and internal.
• Processing of new and existing group risk and auto enrolment business including the production of suitability reports and other various reporting required throughout the life cycle of the client.
• Scheme maintenance including aspects such as contribution uploads, renewals, joiners, leavers, etc.
• Assist with monthly invoicing and fee reconciliation.
• Assisting with general office duties such as scanning, post, telephone calls, and meeting preparation.
• Ensuring client information is fully documented, meets all relevant regulatory and company standards, and is continuously maintained.
• Being responsible and accountable for various MI reporting specific to your team.
• Competent use of IT software with an ability to quickly become a super-user, such that you can identify data integrity issues and the process to rectify these.
• Develop good working relationships with product providers, MWM team members and other Menzies LLP staff.

Skills, Knowledge & Expertise

• We are looking for an experienced Employee Benefits Administrator who is confident across GPP, GIP, DIS, PMI, and auto enrolment, with first-hand knowledge of flexible benefit platforms. You will be comfortable speaking directly with clients, thrive in a fast-paced environment, and enjoy juggling multiple schemes and cases with ease. Face-to-face client exposure is a bonus!
• A highly organised individual who works well on their own, although enjoys being part of a team and naturally displays a dedicated team ethic.
• Able to convey complex information, both in writing and verbally, to a wide variety of people, with various levels of understanding.
• Skilled administrator with excellent time management capabilities.
• Excellent attention to detail and an initiative-taking attitude.
• IT literate and numerate. (competent to above average Word & Excel required)
• A desire to be an integral part of building our business!

Job Benefits