Employee Benefits Advocate

<p></p> <p style="line-height: 1;"><span style="font-size: 12pt;">Come join our team!</span></p> <p style="line-height: 1;"><span style="font-size: 12pt;">There are many reasons why EPIC Insurance Brokers &amp; Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.</span></p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);">Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.&nbsp;</span></p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);">Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!</span></p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p> <p style="line-height: 1;"><span style="color: rgb(0, 0, 0);"><strong><span style="font-size: 12pt;">JOB OVERVIEW:</span></strong></span></p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);">Employee Benefits Advocates provide high-quality service to employees and members of our clients. They work to ensure satisfaction by balancing the quality of service and speed of response. &nbsp;Employee Benefits Advocates respond to incoming inquiries regarding employee benefits such as medical, dental, vision, life and disability plans, etc. &nbsp;Employee Benefits Advocates also support our account service teams with claim inquiries and other miscellaneous tasks.</span></p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);"><strong>LOCATION:</strong> Remote</span></p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p> <p style="line-height: 1;"><span style="color: rgb(0, 0, 0);"><strong><span style="font-size: 12pt;">WHAT YOU’LL DO: </span></strong></span></p> <p><span style="color: rgb(0, 0, 0);">This role is responsible for, but not limited to, the following job duties:</span><br><span style="color: rgb(0, 0, 0);">• Answering phones and responding to emails</span><br><span style="color: rgb(0, 0, 0);">• Timely follow up to members</span><br><span style="color: rgb(0, 0, 0);">• Administrative tasks as needed</span><br><span style="color: rgb(0, 0, 0);">• Working closely with other team members and account service teams</span></p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);">&nbsp;</span></p> <p style="line-height: 1;"><span style="color: rgb(0, 0, 0);"><strong><span style="font-size: 12pt;">WHAT YOU’LL BRING: </span></strong></span></p> <p><span style="font-size: 12pt; color: rgb(0, 0, 0);">• Must have medical, dental, vision, life and disability plans experience.<br>• Experience handling benefit claims.<br>• Must have strong computer skills: Microsoft office. BSwift experience is a plus<br>• Customer service experience</span></p> <p style="line-height: 1;">&nbsp;</p> <p style="line-height: 1;"><span style="color: rgb(0, 0, 0);"><strong><span style="font-size: 12pt;">COMPENSATION:&nbsp;</span></strong></span></p> <p style="line-height: 1;"><span style="color: rgb(0, 0, 0);"><span style="font-size: 12pt;">The national average hourly rate for this role is $30.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.&nbsp; </span><span style="font-size: 12pt;">The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.</span></span></p> <p style="line-height: 1;">&nbsp;</p> <p style="line-height: 1;"><strong><span style="font-size: 12pt;">WHY EPIC: </span></strong></p> <p style="line-height: 1;"><span style="font-size: 12pt;">EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Generous Paid Time off</span> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days</span></li> </ul> </li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Generous employee referral bonus program of $1,500 per hired referral</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Employee Resource Groups: Women’s Coalition, EPIC Veterans Group</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Professional growth &amp; development: Mentorship Program, Tuition Reimbursement Program, Leadership Development</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft &amp; Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause &amp; Midlife Support</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness &amp; employee assistance programs</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">We’re in the top 10 of property/casualty agencies according to “Insurance Journal”</span></li> </ul> <p style="line-height: 1;"><span style="font-size: 12pt;">To learn more about EPIC, visit our Careers Page:&nbsp;<a href="https://www.epicbrokers.com/about/epic-careers/">https://www.epicbrokers.com/about/epic-careers/</a>.&nbsp;</span></p> <p style="line-height: 1;">&nbsp;</p> <p style="line-height: 1;"><em><span style="font-size: 12pt;">EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.&nbsp;</span></em></p> <p style="line-height: 1;"><em>California Applicants - View your privacy rights at: <a href="https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf">https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf</a>.&nbsp;</em></p> <p style="line-height: 1;">&nbsp;</p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(45, 194, 107);">#LI-MS2</span></p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(45, 194, 107);">#LI-Remote</span></p> <p style="line-height: 1;">&nbsp;</p> <p>&nbsp;</p> <p></p>