Senior Engagement Manager - Pharma

<p><strong>About the Role&nbsp;</strong></p> <p>The Senior Engagement Manager will play a strategic leadership role within the BCS Pharma Group,&nbsp; driving growth, delivery excellence, and capability building across pharmaceutical and life sciences&nbsp; engagements. This role combines client leadership, solutioning, practice development, and&nbsp; program ownership to help scale the pharma consulting and analytics practice.&nbsp;</p> <p>The ideal candidate will act as a trusted advisor (beyond expert -only) to clients, lead high-impact&nbsp; engagements, contribute to pre-sales and proposal development, and build reusable assets,&nbsp; solutions, and thought leadership for the organization.&nbsp;</p> <p><strong>Key Responsibilities&nbsp;</strong></p> <p><strong>Client Engagement &amp; Delivery Leadership&nbsp;</strong></p> <ul> <li>Lead end-to-end program delivery across multiple pharma accounts and workstreams</li> <li>Own project planning, delivery governance, execution tracking, and risk management&nbsp;</li> <li>Define timelines, delivery milestones, resource planning, stakeholder communication plan&nbsp; and change management strategies for delivered solution adoption within Client Org&nbsp;</li> <li>Manage senior client stakeholders and build long-term relationships&nbsp;</li> <li>Ensure successful delivery outcomes with high client satisfaction and business impact</li> <li>Drive program governance, issue resolution, and escalation management</li> </ul> <p><strong>Team Leadership&nbsp;</strong></p> <ul> <li>Manage and mentor engagement managers, analysts, consultants, and cross-functional&nbsp; teams&nbsp;</li> <li>Drive team performance, accountability, collaboration, and professional development</li> <li>Foster a high-performance and learning-oriented culture within the pharma group&nbsp;</li> </ul> <p><br><br></p> <p><strong>Pharma Practice &amp; Capability Building&nbsp;</strong></p> <ul> <li>Build and strengthen the pharma industry practice as a SME&nbsp;</li> <li>Develop reusable solutions, accelerators, frameworks, and best practices for pharma&nbsp; engagements&nbsp;</li> <li>Create case studies, capability decks, thought leadership content, and internal knowledge&nbsp; assets</li> <li>Conduct domain trainings and mentor teams on pharma business processes, analytics, and&nbsp; consulting approaches&nbsp;</li> <li>Support organizational capability building in commercial pharma, patient analytics, market&nbsp; access, engagement planning, and related areas&nbsp;</li> <li>Contribute proposal development, solution design, effort estimation, and storytelling for&nbsp; client opportunities&nbsp;</li> <li>Collaborate with cross-functional teams to create tailored solutions for pharma clients&nbsp;</li> </ul> <p>&nbsp;</p> <p><strong>Technical skills&nbsp;</strong></p> <ul> <li>Contribute across AI, Data Science, Analytics, or Data Engineering workstreams based on&nbsp; business and project requirements&nbsp;&nbsp;</li> <li>Support both delivery execution and pre-sales activities for Analytics and Data Science&nbsp; engagements&nbsp;&nbsp;</li> <li>Participate in solution design, proposal development, effort estimation, and client&nbsp; discussions for Analytics/DS opportunities&nbsp;&nbsp;</li> <li>Collaborate with cross-functional teams to develop scalable data, analytics, and technology&nbsp; solutions&nbsp;&nbsp;</li> <li>Build reusable accelerators, frameworks, and solution assets to strengthen organizational&nbsp; capabilities&nbsp;&nbsp;</li> <li>Support implementation of enterprise-grade and digital transformation initiatives&nbsp;</li> <li>Work closely with clients to understand business problems and translate them into data driven solutions&nbsp;&nbsp;</li> <li>Contribute to capability building, knowledge sharing, and practice development initiatives&nbsp;</li> </ul> <p>&nbsp;</p> <p><strong>Requirements&nbsp;</strong></p> <ul> <li>11+ years of experience in consulting, analytics, pharma commercial operations, or life&nbsp; sciences industry&nbsp;</li> <li>Strong understanding of pharmaceutical business processes, in atleast one or more&nbsp; Business functions across pharma value chain – R&amp;D, Market Access, Launch Planning &amp;&nbsp; Execution excellence, Value and Pricing, commercial analytics, Customer (HCP) &amp;&nbsp; Consumer (Patient awareness) engagement, patient analytics.&nbsp;</li> <li>Proven experience managing large-scale client engagements and delivery programs</li> <li>Experience in proposal creation, solutioning, and client presentations&nbsp;</li> <li>Strong stakeholder management and executive communication skills&nbsp;</li> <li>Demonstrated ability to lead cross-functional and distributed teams</li> <li>Experience working with global pharma clients and senior business stakeholders</li> <li>Ability to manage multiple priorities in a fast-paced environment&nbsp;</li> <li>Experience in one or more areas: AI, Data Science, Analytics, Technology Consulting, or&nbsp; Data Engineering&nbsp;&nbsp;</li> <li>Strong understanding of analytics delivery models, data platforms, and enterprise&nbsp; solutioning&nbsp;</li> <li>Exposure to proposal creation, pre-sales support, and solution development is preferred for&nbsp; Analytics/DS/AI roles&nbsp;</li> </ul> <p><strong>Must-Have Skills&nbsp;</strong></p> <ul> <li>Pharma industry expertise with strong domain and business understanding of pharma&nbsp; business&nbsp;</li> <li>Program and project management experience&nbsp;</li> <li>Proposal writing and pre-sales leadership&nbsp;</li> <li>Client relationship management&nbsp;</li> <li>Strategic thinking and problem-solving&nbsp;</li> <li>Team leadership and mentoring&nbsp;</li> <li>Excellent communication and presentation skills&nbsp;</li> <li>Experience creating case studies, trainings, and reusable solution assets</li> <li>Strong ownership mindset and delivery accountability&nbsp;</li> <li>AI, Analytics and/or Data Science expertise&nbsp;</li> </ul><div class="content-conclusion"><p><strong>Note:</strong></p> <blockquote class="gmail_quote"><em>By submitting your application, you consent to being contacted by our Talent Acquisition team via phone call, email, SMS, WhatsApp, or other communication channels regarding your application and relevant career opportunities.</em></blockquote> <p></p></div>