L2 Engineer

<h1>L2 Engineer</h1> <h2><strong>Role Summary</strong></h2> <p>We are looking for a Software Engineer (L2) to support a mature document automation SaaS product as it enters its final lifecycle phase.&nbsp;</p> <p>This role focuses on <strong>learning the system, contributing to stability and maintenance, and supporting incident resolution and small improvements</strong> while gaining hands-on experience across the stack, helping ensure the platform remains reliable and maintainable.</p> <h2><strong>Product &amp; Technical Context</strong></h2> <ul> <li>SaaS platform for generating Office (Word, Excel, PowerPoint) and PDF documents&nbsp;</li> <li>Hosted on <strong>Microsoft Azure</strong>, running containerized workloads on <strong>AKS</strong></li> <li>Backend: <strong>.NET (C#), Entity Framework, Azure SQL</strong></li> <li>Frontend: <strong>Angular (ADS design system)</strong></li> <li>Infrastructure includes Azure services such as:</li> <ul> <li>Azure Kubernetes Service Cluster,&nbsp; Azure SQL Databases&nbsp;</li> <li>Blobs and Table Storage&nbsp;</li> <li>Azure Application Gateway, Traffic Manager</li> <li>Application Insights, Networking (VNet, NSG, etc.)&nbsp;</li> <li>Entra ID (formerly Azure AD), Azure Key Vault</li> </ul> </ul> <h2><strong>Key Responsibilities</strong></h2> <h3><strong>Technical Contribution &amp; Execution</strong></h3> <ul> <li>Contribute to bug fixes, small enhancements, and maintenance across the platform</li> <li>Write clean, maintainable code with guidance from senior engineers</li> <li>Assist in implementing changes - backend (.NET), database, and frontend (Angular)</li> <li>Follow best practices for code quality, testing, and debugging</li> </ul> <h3><strong>Incident Management &amp; Reliability</strong></h3> <ul> <li>Support production incident investigation and resolution</li> <li>Assist in debugging issues using logs and monitoring tools&nbsp;</li> <li>Help implement fixes and follow root cause analysis practices</li> </ul> <h3><strong>System Maintenance &amp; Improvements</strong></h3> <ul> <li>Work through a backlog of small fixes and incremental improvements</li> <li>Assist in maintaining and updating existing infrastructure and services</li> <li>Support safe deployments and validation of changes</li> </ul> <h3><strong>Leadership &amp; Mentorship</strong></h3> <ul> <li>Actively learn from senior engineers through pairing, feedback, and code reviews</li> <li>Take ownership of tasks and contribute positively to the product.</li> </ul> <h3><strong>Collaboration, Documentation &amp; Knowledge Sharing</strong></h3> <ul> <li>Collaborate with team members and participate in team ceremonies</li> <li>Communicate progress, blockers, and questions clearly</li> </ul> <h2><strong>Required Skills &amp; Experience</strong></h2> <ul> <li>4+ years of professional experience in software engineering (or strong academic/project experience)</li> <li>Sound knowledge of C# / .NET fundamentals and application development</li> <li>Understanding of web development fundamentals (APIs, databases, frontend)</li> <li>Familiarity with relational databases and SQL</li> <li>Experience with cloud platforms (Azure preferred)</li> <li>Strong problem-solving mindset and eagerness to learn</li> <li>Good communication and collaboration skills</li> </ul> <h2><strong>Nice to Have</strong></h2> <ul> <li>Basic understanding of containers or Kubernetes</li> <li>Familiarity with Angular or modern frontend frameworks</li> </ul> <h2><strong>What Success Looks Like</strong></h2> <ul> <li>Able to independently handle small tasks and bug fixes</li> <li>Demonstrates steady learning and understanding of the system and tech stack</li> <li>Contributes to team productivity and code quality</li> <li>Actively incorporates feedback and improves over time</li> </ul> <h2><strong>Why This Role Matters</strong></h2> <p>This role is essential in supporting the team’s ability to maintain system stability and deliver improvements efficiently. It provides a strong foundation for developing into a well-rounded engineer while contributing to a real production system.</p> <p>&nbsp;</p>