Staff Engineer – SRE

<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About the Company </strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">At Redpin we&nbsp;<strong>simplify life's most important payments.</strong>&nbsp;Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital products and services that will make moving money Internationally for Real Estate purchases even easier</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>We’re on a mission to become the solution for Real Estate payments everywhere</strong>. To do this, we are transitioning our business from a horizontal FX platform to a verticalized, embedded software company, as we look to the future and Redpin 2.0. </span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About the Role</strong><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">As a Staff Site Reliability Engineer (SRE), you will be a technical leader and architect for our production ecosystem. You will operate at the intersection of software engineering and systems architecture, driving the reliability strategy across multiple engineering value streams. This is not just an operational role; it is a leadership position focused on building a resilient, self-healing platform that empowers our developers and protects our customers.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>What You'll Do</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Technical Leadership &amp; Strategic Influence</strong></span></p> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Ownership</strong>:&nbsp;Lead the end-to-end reliability, availability, and performance strategy for large-scale, business-critical distributed systems.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Advisory</strong>:&nbsp;Act as a "Principal Consultant" to engineering and product leadership, identifying systemic risks and defining production-readiness standards.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Cross-Team Impact</strong>: Influence architectural decisions across the organization to ensure services are designed for observability and failure tolerance.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Platform &amp; Infrastructure Excellence</strong></span></p> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Cloud Architecture</strong>:&nbsp;Design and evolve highly available, secure, and cost-effective infrastructure on AWS, utilizing Infrastructure as Code (IaC).</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Kubernetes Strategy</strong>:&nbsp;Lead the evolution of our EKS&nbsp;environment, focusing on multi-tenant scaling, networking, and security.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Incident Mastery</strong>:&nbsp;Serve as a lead Incident Commander for high-severity issues, moving beyond "fixes" to drive deep systemic root cause analysis (RCA) and long-term prevention.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Reliability Engineering &amp; "Platform as a Product"</strong></span></p> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Strategic Automation</strong>:&nbsp;Shift from manual scripting to building internal tooling and "golden paths" that allow development teams to self-serve safely.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Governance</strong>: Establish and enforce SLOs, SLIs, and Error Budgets, translating technical metrics into meaningful business health indicators.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Deployment Velocity</strong>: Work closely with DevOps to standardize CI/CD patterns to improve deployment frequency while maintaining a high change success rate.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Collaboration &amp; Mentorship</strong></span></p> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Consulting</strong>:&nbsp;Partner with Dev teams on design reviews, resilience testing (Chaos Engineering), and planning.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Culture</strong>: Foster a blameless post-mortem culture and mentor senior/mid-level engineers to elevate the organization's technical maturity.</span><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>&nbsp;</strong></span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>What You’ll Need</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Experience &amp; Background</strong></span></p> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Tenure:</strong>&nbsp;10+ years of experience in Site Reliability, Platform, or Systems Engineering in high-growth, distributed environments.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Education:</strong>&nbsp;Bachelor’s or Master’s degree in Computer Science, or equivalent deep industry experience.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Scale:</strong>&nbsp;Proven track record of managing platforms at scale preferably in any FinTech Organisation.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Technical Core Competencies</strong></span></p> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Cloud &amp; Orchestration:</strong>&nbsp;Knowledge of <strong>AWS</strong>&nbsp;and <strong>Kubernetes (EKS)</strong>.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Automation:</strong>&nbsp;Proficiency in <strong>Python</strong>&nbsp;or <strong>Go</strong>&nbsp;(for tool building) and <strong>Bash</strong>&nbsp;(for systems tasks).</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Networking:</strong>&nbsp;Deep understanding of VPCs, Load Balancing, DNS, BGP, and TCP/IP performance tuning.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Data Systems:</strong>&nbsp;Operational experience with a mix of SQL (PostgreSQL/SQL Server) and NoSQL/Search (Elasticsearch/Kafka).</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Application &amp; Tooling Stack</strong></span></p> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>CI/CD &amp; Config:</strong>&nbsp;Understanding of <strong>Ansible, Jenkins, Artifactory</strong>&nbsp;Terraform/CloudFormation or similar tools</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Observability:</strong>&nbsp;Mastery of the modern monitoring stack—<strong>Prometheus, Grafana, CloudWatch</strong>, and distributed tracing (e.g., Coralogix).</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Polyglot Awareness:</strong>&nbsp;While not a developer, you must be comfortable debugging applications written in <strong>Java (Spring Boot), .NET, React etc.</strong></span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Legacy Integration:</strong>&nbsp;Experience bridging modern containerized workloads with traditional middleware (<strong>Tomcat, JBoss, MQ</strong>).&nbsp;</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Soft Skills &amp; Mindset</strong></span></p> <ul> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Influence without Authority:</strong>&nbsp;Ability to drive change and adoption of best practices across disparate teams.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Decision Making:</strong>&nbsp;Comfortable making high-stakes decisions under pressure during production outages.</span></li> <li><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Communication:</strong>&nbsp;Able to translate complex technical failures into clear business-impact summaries for executive stakeholders.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward, together.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</span></p>