Engineer, Storage Services

<h2>About Nscale</h2> <p>Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.</p> <p>We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.</p> <h2>About the Role</h2> <p>We’re hiring an <strong><strong class="textBold">Engineer Storage Services</strong></strong> to help design, build, operate, and improve storage capabilities across the Nscale platform, including <strong><strong class="textBold">Block, File, Parallel, and Object</strong></strong> services.</p> <p>This role sits within the <strong><strong class="textBold">Engineering</strong></strong> team and reports to the <strong><strong class="textBold">VP Storage Services</strong></strong>, working closely with a technically strong group of engineers as well as senior technical leaders, including <strong><strong class="textBold">Principal Engineers</strong></strong>. You’ll collaborate across the wider platform to ensure storage services integrate effectively with <strong><strong class="textBold">compute, networking, and platform tooling</strong></strong>.</p> <p>You’ll play an important role in delivering <strong><strong class="textBold">reliable, scalable, and high-performing</strong></strong> storage services that support both the broader Nscale platform and customer needs. It’s a strong opportunity for an engineer with solid storage and infrastructure fundamentals who wants to solve complex technical problems and contribute to the evolution of core platform capabilities in a fast-moving environment.</p> <h2>What you'll be doing</h2> <p><strong><strong class="textBold">Storage Services Engineering</strong></strong></p> <ul> <li value="1"><strong><strong class="textBold">Build</strong></strong> storage services across <strong><strong class="textBold">Block, File, Parallel, and Object</strong></strong> storage technologies.</li> <li value="2"><strong><strong class="textBold">Operate</strong></strong> and improve storage platforms to support scalable, resilient, and secure service delivery.</li> <li value="3"><strong><strong class="textBold">Implement</strong></strong> designs, architectures, and service improvements in partnership with senior engineers and technical leaders.</li> <li value="4"><strong><strong class="textBold">Contribute</strong></strong> to the engineering and day-to-day running of storage platforms and services.</li> </ul> <p><strong><strong class="textBold">Platform Integration and Operations</strong></strong></p> <ul> <li value="1"><strong><strong class="textBold">Support</strong></strong> the delivery of storage capabilities aligned to <strong><strong class="textBold">Nscale platform standards</strong></strong>.</li> <li value="2"><strong><strong class="textBold">Assist</strong></strong> with integrating storage services into the broader platform to ensure interoperability with <strong><strong class="textBold">compute, networking, and platform tooling</strong></strong>.</li> <li value="3"><strong><strong class="textBold">Work</strong></strong> with the wider engineering organisation to understand requirements, resolve issues, and deliver services that meet platform and customer needs.</li> <li value="4"><strong><strong class="textBold">Participate</strong></strong> in technical discussions, design reviews, and service improvement initiatives led by Storage Services leadership.</li> </ul> <p><strong><strong class="textBold">Reliability, Monitoring, and Incident Response</strong></strong></p> <ul> <li value="1"><strong><strong class="textBold">Monitor</strong></strong> service health, performance, and capacity across the storage estate.</li> <li value="2"><strong><strong class="textBold">Improve</strong></strong> observability, alerting, and operational readiness for production storage services.</li> <li value="3"><strong><strong class="textBold">Troubleshoot</strong></strong> incidents, performance issues, and service problems using a structured approach.</li> <li value="4"><strong><strong class="textBold">Support</strong></strong> root cause analysis and help drive long-term fixes to improve service reliability.</li> </ul> <p><strong><strong class="textBold">Automation and Continuous Improvement</strong></strong></p> <ul> <li value="1"><strong><strong class="textBold">Contribute</strong></strong> to service reliability through automation, tooling, documentation, and process optimisation.</li> <li value="2"><strong><strong class="textBold">Support</strong></strong> engineering best practices across configuration management, testing, deployment, and operational support.</li> <li value="3"><strong><strong class="textBold">Maintain</strong></strong> clear documentation for storage systems, operational procedures, service changes, and support processes.</li> <li value="4"><strong><strong class="textBold">Stay</strong></strong> current with developments in storage technologies, infrastructure platforms, and engineering practices relevant to Nscale’s storage portfolio.</li> </ul> <h2>KPIs</h2> <ul> <li value="1"><span class="textBold">Service reliability and operational excellence</span></li> <li value="2"><span class="textBold">Storage service performance and capacity health</span></li> <li value="3"><span class="textBold">Incident resolution and root cause follow-through</span></li> <li value="4"><span class="textBold">Progress on automation, observability, and service improvements</span></li> </ul> <h2>About You</h2> <h3>Core Skills</h3> <ul> <li value="1"><strong><strong class="textBold">Experience</strong></strong> as a Storage Engineer, Infrastructure Engineer, Systems Engineer, or Platform Engineer role, ideally in cloud, hosting, infrastructure, or distributed systems environments</li> <li value="2"><strong><strong class="textBold">Good working knowledge</strong></strong> of storage concepts and technologies across one or more of <strong><strong class="textBold">Block, File, Parallel, and Object</strong></strong> storage</li> <li value="3"><strong><strong class="textBold">Experience</strong></strong> supporting production infrastructure or platform services with a focus on reliability, performance, and operational excellence</li> <li value="4"><strong><strong class="textBold">Solid understanding</strong></strong> of Linux systems, networking fundamentals, and infrastructure operations</li> <li value="5"><strong><strong class="textBold">Experience</strong></strong> with automation, scripting, or infrastructure-as-code approaches for managing platforms and services</li> <li value="6"><strong><strong class="textBold">Ability</strong></strong> to troubleshoot technical, service, performance, and operational issues in a structured and methodical way</li> <li value="7"><strong><strong class="textBold">Understanding</strong></strong> of monitoring, observability, and incident response practices in production environments</li> </ul> <h3>Additional Qualities</h3> <ul> <li value="1"><span class="textBold">Comfort</span> working collaboratively within an engineering team while taking guidance from senior engineers and contributing independently</li> <li value="2"><span class="textBold">Strong</span> attention to detail, practical problem-solving ability, and a delivery-oriented engineering mindset</li> <li value="3"><span class="textBold">Clear communication skills</span> and the ability to work effectively across engineering, operations, and platform teams</li> <li value="4"><span class="textBold">Eagerness</span> to deepen your expertise in storage platforms, distributed systems, and large-scale infrastructure services</li> <li value="5"><span class="textBold">Experience</span> in cloud, AI, HPC, data-intensive, or performance-sensitive environments would be advantageous</li> </ul> <h2>What we can offer you</h2> <p>At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.</p> <p>Highly competitive compensation package (base + bonus + equity), with performance reviews every 12 months. 🚀</p> <p>Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨</p> <p>Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support.</p> <p>Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.</p> <h2>Equal Opportunities Statement</h2> <p>We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.</p> <p>If there’s anything we can do to accommodate your specific situation, please let us know.</p> <p>The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.</p> <p>For information on how Nscale handles candidate personal data, please see our Employee &amp; Candidate Privacy Notice: Here.</p><div class="content-conclusion"><p><em>For information on how Nscale handles candidate personal data, please see our Employee &amp; Candidate Privacy Notice:&nbsp;<a href="https://drive.google.com/file/d/1QK5Yg04WHD9K9IAtJgQWubJZC9oLvatK/view?usp=sharing" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://drive.google.com/file/d/1QK5Yg04WHD9K9IAtJgQWubJZC9oLvatK/view?usp%3Dsharing&amp;source=gmail&amp;ust=1765375172804000&amp;usg=AOvVaw2Ncte4rmlGl8OKuFuDgDtx">Here.</a></em></p></div>