Engineering Manager

<div class="content-intro"><p><strong>Powering Performance Marketplaces in Digital Media</strong></p> <p>QuinStreet is a pioneer in powering decentralized online&nbsp;<strong>marketplaces that match searchers and “research and compare” consumers with brands</strong>. We run these virtual- and private-label marketplaces in one of the nation’s largest media networks.</p> <p>Our industry leading segmentation and AI-driven&nbsp;<strong>matching technologies help consumers find better solutions and brands faster.</strong>&nbsp;They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results.</p> <p>Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience.</p> <p>We believe in:</p> <ul> <li>The direct measurability of digital media.</li> <li>Performance marketing. (We pioneered it.)</li> <li>The advantages of technology.</li> </ul> <p>We bring all this together to deliver truly great results for consumers and brands in the world’s biggest channel.</p> <p>&nbsp;</p></div><p>&nbsp;</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Job Category</strong></p> <p class="font-claude-response-body break-words whitespace-normal">We are seeking an Engineering Manager to lead the technical side of our platform engineering, integrations, and customer delivery experience. This role is critical to helping customers successfully integrate with our SaaS platform while enabling cross-functional teams to execute on complex, technical initiatives.</p> <p class="font-claude-response-body break-words whitespace-normal">As an Engineering Manager, you will act as the primary technical leader across Engineering, Sales, Business Development, Account Management, and Operations. You will drive platform capability, provide real-time technical guidance, and elevate documentation and processes as we scale.</p> <p class="font-claude-response-body break-words whitespace-normal">This role is ideal for someone who enjoys being collaborative, deeply technical, and highly solution-oriented—while also influencing how the engineering organization operates internally.</p> <hr class="border-border-200 border-t-0.5 my-3 mx-1.5"> <p class="font-claude-response-body break-words whitespace-normal"><strong>Responsibilities</strong></p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Technical Leadership &amp; Delivery</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Partner with Sales and Business Development as the technical lead throughout the sales cycle and delivery process</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Join customer calls to explain API functionality, sandbox environments, data formats, authentication, error handling, and platform constraints</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Lead technical reviews and tailored solution discussions aligned to customer and product requirements</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Answer complex technical questions live to remove blockers and accelerate execution</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Provide detailed post-call follow-ups including technical summaries, architecture diagrams, and next steps</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Platform &amp; API Subject Matter Expertise</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Serve as the internal and external SME on our SaaS platform, APIs, integrations, and supported workflows</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Advise customers and internal teams on best-practice integration approaches and implementation strategies</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Support Business Development by clearly communicating carrier availability, supported programs, and technical feasibility</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate with Engineering to confirm technical requirements, edge cases, and delivery timelines</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Integration Support &amp; Technical Triage</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Act as an escalation point for integration-related issues, reducing friction across Account Management, Operations, and Engineering</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Help define, support, and improve SLAs for technical tickets and customer integrations</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Identify recurring integration issues and drive root-cause resolution with Engineering</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Streamline technical workflows to reduce back-and-forth and improve time-to-resolution</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Documentation, Enablement &amp; Scale</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Create and maintain high-quality technical documentation, including FAQs, integration guides, and implementation resources</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Analyze common integration questions and convert them into scalable documentation and knowledge-base content</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Improve internal enablement by aligning Sales, AMs, and Ops on accurate technical messaging and expectations</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Cross-Functional Leadership</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Partner closely with Engineering to align technical realities with customer-facing messaging</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Provide feedback on product gaps, integration friction, and roadmap risks</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Support clearer communication around product changes, launch timelines, and roadmap updates</li> </ul> <hr class="border-border-200 border-t-0.5 my-3 mx-1.5"> <p class="font-claude-response-body break-words whitespace-normal"><strong>Requirements</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">5+ years of experience as an Engineering Manager, Solutions Engineer, or Technical Lead in a SaaS environment</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong experience with APIs, integrations, and technical system design</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proven ability to explain complex technical concepts to both technical and non-technical audiences</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience supporting customer integrations, implementations, or onboarding</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent written and verbal communication skills, including technical documentation</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Highly organized, proactive, and able to operate independently in ambiguous environments</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Nice to Have</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience in API-first, fintech, insurtech, or highly regulated SaaS platforms</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with carrier integrations or complex third-party ecosystems</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience creating presales architecture diagrams or technical enablement materials</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Exposure to ticketing systems and SLA-driven support models</li> </ul> <p class="font-claude-response-body break-words whitespace-normal">The expected salary range for this position is $130,000 USD to $155,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. The salary may be adjusted based on applicant's geographic location. The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units. This position is eligible to participate in the Company's standard employee benefits programs, which currently include health care benefits; retirement benefits; the amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits); and any other tax-reportable benefits.</p> <p class="font-claude-response-body break-words whitespace-normal"><em>#LI-REMOTE</em></p> <p>&nbsp;</p><div class="content-conclusion"><p>QuinStreet is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.</p> <p>Please see QuinStreet’s Employee Privacy Notice <a class="x_csg-mark-link" href="https://www.quinstreet.com/employee-privacy-notice/" target="_blank" data-auth="NotApplicable" data-safelink="true" data-linkindex="4">here.</a></p> <p>&nbsp;</p> <p>&nbsp;</p></div>