English Learner Compliance Coordinator (CA)

Key Responsibilities

• Define and document end-to-end user workflows for multilingual learner program management, including but not limited to:
  • Initial identification and enrollment
  • Home Language Survey workflows
  • Initial and Summative ELPAC processes
  • Program placement and instructional services
  • Parent notifications and communication requirements
  • Reclassification workflows
  • Long-Term English Learner (LTEL) monitoring
  • RFEP monitoring requirements
  • State and federal reporting processes
• Translate California compliance requirements and district operational practices into clear product requirements, business rules, workflows, forms, alerts, dashboards, and reporting needs
• Serve as the internal expert on California EL compliance while helping build frameworks to support expansion into additional states
• Partner closely with Product Owners, Engineering, QA, and UX teams to ensure accurate and scalable implementation of compliance workflows and reporting requirements
• Review product designs, releases, and workflows to ensure alignment with California district practices and compliance expectations
• Develop training materials, implementation guides, webinars, and knowledge base resources for internal teams and customers
• Train Customer Success, Support, Professional Development, and Sales teams on California multilingual compliance workflows and platform use cases
• Support high-value sales conversations as a subject matter expert on multilingual learner compliance, state reporting, and district operations
• Assist with escalated customer questions related to compliance, documentation, CALPADS reporting, audit readiness, and multilingual learner workflows
• Monitor changes in California and federal policy, including updates from the California Department of Education (CDE) and U.S. Department of Education, and translate updates into product enhancements and internal guidance
• Collaborate with districts to understand operational challenges and recommend scalable best practices for multilingual learner program management

Skills, Knowledge and Expertise

• 7+ years of experience in multilingual learner, English Learner (EL), or multilingual education program leadership, with deep expertise in California compliance requirements
• Strong knowledge of:
  • ELPAC administration and scoring
  • Reclassification criteria and processes
  • RFEP monitoring requirements
  • LTEL identification and support
  • California English Learner Roadmap
  • Title III compliance
  • Parent notification requirements
  • CALPADS reporting and data validation
  • Federal and state accountability requirements for multilingual learners
• Prior district-level experience such as Director of Multilingual Learner Programs or EL Coordinator
• Experience using multilingual learner data management, student information systems, compliance platforms, or CALPADS-related systems to manage district operations
• Experience training administrators, instructional coaches, teachers, and district staff on multilingual learner compliance and instructional practices
• Ability to translate complex compliance workflows into scalable product requirements and operational processes
• Strong communication and collaboration skills with the ability to engage both technical and non-technical stakeholders 
• Bachelor’s degree required; Master’s degree preferred
• California administrative credential, CLAD authorization, BCLAD authorization, or equivalent English Learner authorization strongly preferred
• Familiarity with California accountability systems, including Dashboard indicators and state reporting requirements preferred

Benefits

• Medical, dental, and vision insurance with multiple plan options
• Company-paid short-term disability, long-term disability, and life insurance
• 401(k) retirement plan
• Paid Time Off (PTO) program
• 10 paid holidays plus 1 floating holiday annually
• Wellness resources and support programs