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About the role
<p><strong>The Role… </strong></p>
<p>At Soho House, the Events Operations Assistant is involved in providing exemplary service during various events and functions. Events Operations Assistant play a crucial role in ensuring that guests have a positive and enjoyable experience </p>
<hr>
<p><strong>What's in it for you?</strong></p>
<ul>
<li>Weekly Pay</li>
<li>Team meal whilst on shift prepared by our chefs</li>
<li>Soho Friends Membership</li>
<li>50% Team discount on Food & Drink, 7 days a week</li>
<li>Staff Room Rates</li>
<li>Health Cash Plan (option to add children)</li>
<li>Dental Plan (option to add children)</li>
<li>Birthday Day Off</li>
<li>Up to 50% Staff Discount on Cowshed & Soho Home</li>
<li>In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.</li>
<li>Free Counselling Sessions</li>
<li>Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.</li>
<li>Continuous training to develop yourself personally and professionally</li>
<li>Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.</li>
</ul>
<p>Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career</p>
<hr>
<p><strong>Key duties…</strong></p>
<ul>
<li><span data-contrast="auto">Customer Service: Greeting and assisting guests in a friendly and professional manner, addressing their needs, and ensuring overall satisfaction. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Table Service: Setting up and maintaining banquet or event tables, serving food and beverages, and clearing dishes in a timely and efficient manner. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Communication: Effectively communicating with kitchen staff, bartenders, and other service team members to coordinate the smooth flow of the event. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Attention to Detail: Paying close attention to details such as table settings, food presentation, and ensuring that guests' requests and preferences are met. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Problem-solving: Quickly addressing any issues or challenges that may arise during the event, such as handling special dietary requests or resolving guest concerns. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Teamwork: Collaborating with other event staff, including servers, bartenders, and event coordinators, to ensure seamless execution of the event. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Efficiency: Working efficiently to ensure timely service and contribute to the overall success of the event. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Anticipate guest needs and offer suggestions, and respond urgently and appropriately to guest concerns and requests. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Breakdown, clean and set-up of tables, buffets, and food station's</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste, and preparation methods; communicate guest requests including any special needs or requests to the kitchen. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">To retain menu information including all allergen notices.</span></li>
</ul>
<hr>
<p><strong>What we are looking for...</strong></p>
<p><span data-contrast="auto">A successful Events Operations Assistant for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. </span><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="auto">Passion for Food, drink and hospitality</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Strong attention to details</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Excellent customer service</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Fluent in English</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Organised and reliable</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Ability to handle feedback to achieve member satisfaction</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Ability to multitask and work in a fast-paced environment</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Ability to understand and follow written and verbal instructions</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Physical Requirements:</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li><span data-contrast="auto">Must be over the age of 18</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Must be able to seize, grasp, turn and hold objects by hand</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li><span data-contrast="auto">Able to work on your feet for at least 8 hours</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.</p></div><div class="title">Pay Range</div><div class="pay-range"><span>£15</span><span class="divider">—</span><span>£15 GBP</span></div></div></div>
Perks & benefits
- Dental Insurance
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