Event Security Officer- The Chicago Theatre

<div class="content-intro"><p><span style="font-size: 14pt;"><span data-olk-copy-source="MessageBody">Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the&nbsp;<em>Christmas Spectacular Starring the Radio City Rockettes</em>, which has been a holiday tradition for more than 90 years. More information is available at&nbsp;</span><a href="https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.msgentertainment.com%2F&amp;data=05%7C02%7CMaddie.Rizzo%40msg.com%7Cf345c42af5d7463ff83408de643f07ae%7Cf2c1e8475bd24ba2b5e4b529a645f31a%7C1%7C0%7C639058419051422895%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2Fh2sth5yVaId8PXMdlql64sk%2Bkut4dKqQ7MSuyu3NnY%3D&amp;reserved=0" data-auth="NotApplicable" data-linkindex="2">www.msgentertainment.com</a>.</span></p></div><p><span style="font-size: 14pt;"><strong>Who are we hiring?&nbsp;</strong></span></p> <p><span style="font-size: 14pt;">As an Event Security Officer at the Chicago Theatre you will promote positive guest/client experiences during the beginning (ingress), middle of event and show departure (egress). &nbsp;Event Security Officers are responsible for greeting guests, searching bags and wanding guests if they alarm on the magnetometers. This role will also ensure the safety of guests, assist with emergency or medical situations, and answer general questions regarding the event or the Chicago Theatre. As a crucial member of our team, Chicago Event Security Officers may be requested to work a flexible schedule inclusive of early mornings, day &amp; evening shifts (late evenings may be required), weekends, holidays and back to back events. Additionally, Event Security Officers may be assigned to an area with adverse temperature/weather conditions such as observing the surroundings for any threats or directing guests in/out of the theater while being positioned outside of the building. &nbsp;Event Security Officers will be required to stand and move freely throughout the property during their shift.</span></p> <p><span style="font-size: 14pt;"><strong>What will you do? </strong></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Ensure protection of facilities, properties, employees and guests of The Chicago Theatre.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Promote positive guest/client experience. Uphold commitment of MSG “Circle of Service” standards and MSG’s Mission and Values.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Maintain professional manner, presence, and appearance at all times while on premises</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Arrive for scheduled shift on time and in proper MSG approved uniform.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Prevent access to any areas of the facility by any unauthorized individuals.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Conduct building tours, monitor CCTV and alarm systems and control building access.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Responsible for checking bags and screening guests/employees to ensure overall safety.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Serve as a security escort and respond to security assistance calls during performances and operating hours.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Be prepared to take an active role in Emergency Operations procedures (evacuation plan) through on-going training and drills.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Lock/unlock facility doors according to scheduled requirements.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Prevent sales of all unauthorized merchandise and tickets in and around venue</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.&nbsp;</span></li> </ul> <p><span style="font-size: 14pt;"><strong>What do you need to succeed?</strong></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Strong verbal communication skills and demonstrated ability to work well under pressure.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Will have the ability to enforce departmental policies and procedures with fairness and consistency.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Will utilize a bullhorn and radio to direct guests.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Previous security experience required.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Must be able to obtain PERC Card upon request.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Obtain Fire Guard certificate upon request.</span></li> </ul> <p><span style="font-size: 14pt;"><strong>Special Requirements </strong></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Must be receptive to working outside in inclement weather and extreme temperatures.&nbsp;&nbsp;</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Able to walk and stand during the entire shift.&nbsp;</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Lifting, pushing, pulling up to 25 lbs.&nbsp;</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.&nbsp;</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Responsibilities must be done onsite </span></li> </ul> <p><span style="font-size: 14pt;">#LI-Onsite</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Hourly Pay Range</div><div class="pay-range"><span>$19.30</span><span class="divider">&mdash;</span><span>$19.30 USD</span></div></div></div><div class="content-conclusion"><p style="line-height: 1.4;"><span style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.</span></p> <p style="line-height: 1.4;"><span style="font-family: helvetica, arial, sans-serif; font-size: 14pt;">We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. <span data-teams="true">MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering&nbsp;requests for reasonable accommodations as required.</span></span></p></div>