Event Supply Specialist

What You'll Do

• Support the daily operations of the Planned marketplace, monitoring sourcing health, flagging friction points, and helping resolve issues as they come up.
• Review AI-generated actions and catch gaps, pricing outliers, and missing information
• Maintain marketplace quality: accurate listings, up-to-date supplier info, reliable response rates

• Be a consistent, responsive point of contact for suppliers and provide platform guidance
• Triage inbound supplier requests and escalate where needed
• Onboard new suppliers and track performance signals to identify top partners

• Identify new market opportunities - cities, regions, or supplier categories where coverage is thin
• Source new suppliers and products using AI research tools

• Identify areas for improvement in our supply processes and bring them to the team
• Partner with the Supply Manager and AI Specialists to test and refine AI-assisted workflows
• Keep playbooks and SOPs current as processes evolve

What We're Looking For

• Impeccable organization - ablility to manage a high volume of tasks simultaneously
• Strong work ethic and dedication - a real passion for improvement
• Excellent written and verbal communication
• Bias toward process - when something feels manual, your instinct is to document, improve, or automate it
• Comfortable questioning AI output - you treat it as a first draft, not a final answer
• Curiosity about AI tools and excited to experiment and share what you learn
• Team-oriented and adaptable
• Available to work for our west-coast coverage (11am-7pm, Monday to Friday)

• Prior experience in hospitality, events, travel, or marketplace operations
• Exposure to AI assistants (ChatGPT, Claude, Copilot) - personal projects count
• Bilingual in English and French

What We Offer

• Culture of high performance, strong talent density and in-person collaboration
• Unlimited PTO
• Competitive base pay
• All the tools and gear you need to be successful (Macbook, screens, mouse, keyboard, ChatGPT, etc.)
• Health, dental, vision insurance
• Bus pass subsidy or indoor parking
• Stocked up snacks & lunches in office 2x per week
• Dog-friendly office
• Relocation support, if needed