Senior Events Content Manager

<p><strong>Want to help us help others? We’re hiring!&nbsp;</strong></p> <p><span style="font-size: 12pt;">GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.</span></p> <p><span style="font-size: 12pt;">Join us! The GoFundMe team is searching for our Senior Events Content Manager. We're seeking a highly organized, creative, and strategic content leader to own and drive content strategy across our community and events portfolio - brand events, field events, community engagements, and our flagship conference, Collaborative. You'll be the connective tissue between event strategy and the content that makes each experience resonate: from keynote narratives and session abstracts to speaker prep materials and post-event assets.</span></p> <p><span style="font-size: 12pt;">This is an ideal opportunity for someone who thrives at the intersection of storytelling, event programming, and project management - and who can translate complex, mission-driven themes into compelling, action-oriented content for diverse audiences.</span></p> <p><span style="font-size: 12pt;"><strong>The Job </strong></span></p> <p><span style="font-size: 12pt;"><strong>Content Strategy &amp; Programming</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Define content themes, messaging frameworks, and programming strategies for all events - brand, field, and community.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead end-to-end content strategy and execution for Collaborative, GoFundMe's flagship conference, ensuring alignment with business goals, brand voice, and audience needs.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Shape and sequence agendas, keynotes, breakouts, and ancillary sessions in partnership with key stakeholders.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop and submit session proposals - including topic briefs, speaker rationale, and learning objectives that ladder up to overall event strategy and programming goals.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Integrate product positioning and key messaging seamlessly into event content — ensuring every session earns its place on the agenda.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Identify, pitch, and secure keynote and featured speakers, managing outreach from prospecting through confirmation; build a long-term speaker pipeline.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Leverage audience data, post-event feedback, and engagement metrics to continuously refine content strategy and session effectiveness.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Collaborate with the Communications and Product Marketing teams on overarching themes, story development, and message consistency across channels.</span></li> </ul> <h2><span style="font-size: 12pt;"><strong>Content Development &amp; Writing</strong></span></h2> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Write and edit content for speaking sessions, executive presentations, panel discussions, and event programming materials.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Co-create and refine content with customers, external speakers, and internal leaders - translating complex ideas into clear, compelling narratives.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop speaker preparation materials including briefing documents, rehearsal guides, and "Know Before You Go" resources.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Produce event marketing content - email campaigns, landing pages, session descriptions, social copy - in partnership with broader marketing teams.</span></li> </ul> <h2><span style="font-size: 12pt;"><strong>Project Management</strong></span></h2> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build and maintain content templates and toolkits that scale across a growing events calendar.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Project &amp; Workflow Management</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Own and manage content schedules to ensure all deliverables and assets are completed on time.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Maintain a structured, documented process for content reviews, approvals, and version control.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Track key performance indicators (attendance, evaluations, NPS, session ratings) and share insights with stakeholders to inform future programming.</span></li> </ul> <h2><span style="font-size: 12pt;"><strong>Cross-Functional Collaboration</strong></span></h2> <ul> <li>Partner with Comms, Marketing, Product, Sales, and Customer Success to align event content with business goals.</li> <li>Build strong, trust-based relationships with customers, thought leaders, and external speakers to deliver impactful event experiences.</li> <li>Serve as a strategic advisor to internal leaders preparing for keynotes or executive presentations.</li> </ul> <p><span style="font-size: 12pt;"><strong>You</strong></span></p> <ul> <li>5–7 years of experience in content strategy, event content management, or related fields (B2B marketing, brand storytelling, or corporate communications).</li> <li>Exceptional writing, editing, and storytelling skills, with the ability to simplify complex concepts.</li> <li>Demonstrated experience developing content for large-scale conferences, executive presentations, or multi-format event programs.</li> <li>Strong project management skills with proven success in managing multiple deadlines and stakeholders.</li> <li>Experience developing content for conferences, executive presentations, or large-scale events.</li> <li>Experience working within the nonprofit and/or social sector, with an understanding of the unique needs and perspectives of mission-driven organizations.</li> <li>Demonstrated ability to connect content strategies to sales and marketing goals.</li> <li>Skilled in creating and editing presentations (PowerPoint, Keynote, Google Slides).</li> <li>Ability to collaborate effectively across departments and with external stakeholders.</li> <li>Highly organized, detail-oriented, and disciplined.</li> </ul> <h2><span style="font-size: 12pt;"><strong>Preferred</strong></span></h2> <ul> <li>Familiarity with event production and audience engagement strategies.</li> <li>Experience with content marketing platforms and project management tools (ClickUp).</li> </ul> <p><strong>Why you’ll love it here</strong></p> <ul> <li><strong>Make an Impact</strong>: Be part of a mission-driven organization making a positive difference in millions of lives every year.</li> <li><strong>Innovative Environment</strong>: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.</li> <li><strong>Collaborative Team</strong>: Join a fun and collaborative team that works hard and celebrates success together.</li> <li><strong>Competitive Benefits</strong>: Enjoy competitive pay and comprehensive healthcare benefits.</li> <li><strong>Holistic Support</strong>: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.</li> <li><strong>Growth Opportunities</strong>: Participate in learning, development, and recognition programs to help you thrive and grow.</li> <li><strong>Commitment to DEI</strong>: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.</li> <li><strong>Community Engagement</strong>: Make a difference through our volunteering program.</li> </ul> <p><strong>We live by our core values:</strong> <em>impatient to be great</em>, <em>find a way</em>, <em>earn trust every day</em>, <em>fueled by purpose</em>. Be a part of something bigger with us!</p> <p>GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.&nbsp; We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.</p> <p>The annual U.S. salary range for this full-time position is $105,000.00 - $158,000.00. The company also offers equity and other benefits to employees, including healthcare, dental, vision, life insurance and 401(k) saving program. In addition to this wage, there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills, experience, education, or training. Your recruiter can share more about the <strong>specific total compensation package </strong>based on your location during the hiring process.</p> <p>If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please fill out this <a href="https://docs.google.com/forms/d/e/1FAIpQLSfMjnHwvO8-OvkDpXuRokGwUpWi9lLTL0gG1Rjx8ON_f4mpYA/viewform">accommodation form</a>.</p> <p><strong>Global Data Privacy Notice for Job Candidates and Applicants:</strong></p> <p>Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required.&nbsp;</p> <p><strong>Learn more about GoFundMe:</strong></p> <p>We’re proud to partner with <a href="https://www.gofundme.org/">GoFundMe.org</a>, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their <a href="https://www.gofundme.org/wp-content/uploads/2025/08/GoFundMe.org-FY25-Annual-Report.pdf">FY ‘25 annual report</a>.</p> <p>Our<a href="https://www.gofundme.com/c/gofundme-2025-year-in-help"> annual “Year in Help” report </a>reflects our community’s impact in advancing our mission of helping people help each other.</p> <p>For recent company news and announcements, visit our <a href="https://www.gofundme.com/c/newsroom">Newsroom</a>.</p> <p><strong>Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only</strong></p> <p>We use Metaview as part of our hiring process for jobs in NYC and certain features may qualify it as an automated employment decision tool (AEDT), as defined by New York City Local Law 144. As part of the hiring process, we provide Metaview with job requirements and candidate submitted resumes and application materials to assist in evaluating job-related qualifications. While this tool is used to improve efficiency and support our recruiting personnel, all final hiring decisions are made by GoFundMe employees.</p> <p>We began using Metaview on March 10, 2026. The Metaview tool has been reviewed by an independent auditor. Results of the audit may be viewed <a href="https://trust.warden-ai.com/metaview/application-review/nyc">here</a>. The tool evaluates your professional experience, technical skills, education, and other qualifications using information collected directly from your submitted resume and application materials; all such data is retained in accordance with <a href="https://www.gofundme.com/c/personnel-privacy-notice-for-gofundme">GoFundMe’s Personnel Privacy Notice</a> and applicable legal requirements. If you would like to request an alternative selection process or a reasonable accommodation, please fill out this <a href="https://docs.google.com/forms/d/e/1FAIpQLSfMjnHwvO8-OvkDpXuRokGwUpWi9lLTL0gG1Rjx8ON_f4mpYA/viewform">accommodation form</a>.</p> <p>&nbsp;</p> <p>#LI-REMOTE</p>