EXCEPTION CONTROL SPEC I

1. Provides customer service and support for external and internal customers regarding inquires and problem resolution. 
2. Reconciles and complete entries for third-party funding accounts.
3. Performs daily balancing and reviews of teller/vault accounts and limits; and works with the branch managers on resolution of offages.
4. Conducts daily ATM entries serviced by armored car.
5. Reviews exceptions reports and follow-up on findings.
6. FR 2900
7. Stop Pay and Non post review
8. Call surprise audits
9. Review new Positive Pay – Cashier’s Checks
10. Backup withholding processing
11. Bulk Tin review
12. Assist with unclaimed property
13. Review Forward Mail and sends letters to customers
14. Performs other duties as assigned by management.
15. Regular and reliable attendance.

• Knowledge of bank operations and information systems.
• Knowledge of bookkeeping and accounting principles.
• Knowledge of word processing and spreadsheet software.
• Ability to communicate effectively with management, customers, and co-workers.
• Ability to pay close attention to detail and work with a high degree of accuracy and confidentiality.
• Ability to create an organized, efficient work environment.
• Ability to work under pressure of deadlines.

• High school graduate or equivalent with previous banking experience or equivalent work experience.  
• Previous experience with computer software and bookkeeping preferred 

• Benefits for employees working at least 35 hours per week include 8 paid holidays; 17 PTO days each year for the first five years of employment (employees must complete 90-day introductory period prior to accruing PTO); 16 hours of paid sick time upon hire date; health, dental, prescription drug card, vision, and voluntary life insurance plans; health savings account with employer contributions; flexible medical and dependent care spending plans; 401K plan after 3 months and start of next quarter with employer contributions and profit sharing; $50,000 group term life insurance; long term disability insurance and employee assistance program.  If working less than 35 hours per week, above benefits are modified.
   

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