Executive Assistant

This is your chance to:

• Provide comprehensive diary, inbox, and travel management for the Owners, anticipating requirements and proactively resolving scheduling conflicts.
• Act as a primary point of coordination between the Owners and the GMG Leadership Team, ensuring information, actions, and decisions flow effectively across the business.
• Prepare, format, and proofread correspondence, briefing papers, presentations, reports, and board materials with exceptional attention to detail.
• Handle confidential and sensitive information with absolute discretion and professionalism.
• Coordinate leadership meetings, including agenda preparation, minute-taking, and follow-up of actions and decisions.
• Support a variety of business projects and initiatives on behalf of the Owners, liaising with internal departments, external advisers, and key stakeholders.
• Assist in the planning and delivery of customer visits, VIP hospitality programmes, and corporate events, ensuring an exceptional guest experience.
• Act as a key point of contact for high-value customers, partners, and guests, managing communications with warmth, professionalism, and discretion.
• Coordinate seamlessly with internal teams and external suppliers to deliver successful events, visits, and hospitality activities.
• Support launch events, showcases, and special customer experiences, including guest management, itineraries, logistics, and contingency planning.
• Support gifting, welcome packs, and bespoke touches that enhance the overall customer journey.
• Represent the business at customer visits and key events, ensuring a visible and professional presence throughout.
• Gather feedback following customer interactions and events, sharing insights with the Leadership Team to help continuously improve the guest experience.
• Support travel, event attendance, and customer commitments where required, including occasional evenings, weekends, and business travel.

About you:

• Proven experience as an Executive Assistant, Personal Assistant, or similar role supporting senior executives, business owners, or leadership teams.
• Experience within a premium, luxury, high-performance, or customer-focused environment would be highly advantageous.
• Exposure to hospitality, customer experience, or VIP guest management would be beneficial.
• Exceptional organisational and time-management skills, with the ability to balance multiple priorities effectively.
• Outstanding written and verbal communication skills, with a polished and professional approach.
• Strong relationship-building capability and the confidence to engage with senior stakeholders, customers, and external partners.
• Absolute discretion, integrity, and trustworthiness when handling confidential and commercially sensitive information.
• A proactive, solutions-focused mindset with the ability to anticipate needs and resolve issues before they arise.
• Flexible and willing to travel and work outside standard office hours when required to support customer events and business activities.

Benefits

• Competitive Base Salary
• Private Medical Scheme
• Life Assurance
• Holiday Loyalty Bonus Scheme
• Enhanced Personal Pension Plan
• Enhanced Maternity & Paternity Pay
• Cycle to Work Scheme
• Salary Sacrifice Car Lease Scheme
• Parking Onsite