Executive Assistant & Growth Operations Associate

<h2><strong>About Frontier</strong></h2> <p><a href="https://www.hirefrontier.com/">Frontier</a> is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company that has most of our team in India and the Philippines. A few years ago, Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.</p> <p>Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies.</p> <p>If you like one of the Frontier roles and you apply and you're accepted, we'll screen you with a couple of internal interviews and will work on getting you an interview for a full-time job within the month. Think of us as your personal talent agent, and good luck with the application :)</p> <h2><strong>About the Client</strong></h2> <p><a href="https://helmco.ai/?utm_source=chatgpt.com">Helm</a> is building AI-powered solutions for the construction industry, helping contractors and project teams work more efficiently through modern technology and automation. As an early-stage company, Helm operates in a fast-moving environment where adaptability, ownership, and strong execution are highly valued.</p> <p>The company is looking for a highly organized, proactive, and detail-oriented Executive Assistant &amp; Growth Operations Associate who can serve as a trusted partner across executive support, customer outreach, team coordination, and business operations.</p> <h2><strong>Role Overview</strong></h2> <p>This role combines executive assistance, business operations, and growth support. You'll work directly with the founder to manage communications, protect time and focus, coordinate key initiatives, and support customer-facing outreach efforts.</p> <p>The ideal candidate is exceptionally organized, communicates professionally, exercises strong judgment, and thrives in a fast-paced startup environment. You should be comfortable taking ownership, handling sensitive information with discretion, and proactively solving problems before they arise.</p> <h2><strong>Key Responsibilities</strong></h2> <h3><strong>Executive Support</strong></h3> <ul> <li>Manage the founder's inbox end-to-end, including prioritizing communications, drafting responses, and ensuring important items receive timely attention</li> <li>Maintain inbox organization and support the goal of consistently reaching inbox-zero</li> <li>Own calendar management, including scheduling meetings, coordinating across multiple time zones, and protecting focus time</li> <li>Anticipate scheduling conflicts and proactively resolve issues before they impact priorities</li> <li>Support travel planning, meeting preparation, and other executive administrative needs as required</li> </ul> <h3><strong>LinkedIn &amp; Professional Presence Management</strong></h3> <ul> <li>Manage the founder's LinkedIn presence with a high degree of discretion and professionalism</li> <li>Draft and schedule occasional LinkedIn content aligned with the founder's voice and brand</li> <li>Manage connection requests and inbound messages</li> <li>Escalate sensitive communications for review and approval before action</li> <li>Ensure all external communications maintain a thoughtful and conservative approach</li> </ul> <h3><strong>Customer Outreach &amp; Growth Operations</strong></h3> <ul> <li>Support outbound business development efforts within the construction sector</li> <li>Research, identify, and qualify prospective customers and strategic design partners</li> <li>Draft personalized outreach and follow-up sequences</li> <li>Maintain CRM accuracy and ensure prospect information remains organized and up to date</li> <li>Monitor and nurture warm opportunities to prevent promising conversations from going cold</li> <li>Collaborate closely with the founder to continuously improve outreach effectiveness</li> </ul> <h3><strong>Team Coordination &amp; Operations</strong></h3> <ul> <li>Act as a central point of coordination across a small, fast-moving team</li> <li>Track action items, project timelines, and operational priorities</li> <li>Coordinate internal meetings, team rituals, and company events</li> <li>Assist with offsite planning, logistics, and team communications</li> <li>Help ensure cross-functional initiatives stay organized and moving forward</li> </ul> <h2><strong>What We're Looking For</strong></h2> <ul> <li>3+ years of experience supporting senior executives, founders, or leadership teams</li> <li>Strong experience in executive assistance, operations, project coordination, or similar roles</li> <li>Exceptional organizational and time-management skills</li> <li>Excellent written and verbal English communication skills</li> <li>Ability to handle confidential information with professionalism and discretion</li> <li>Experience managing calendars, inboxes, and executive priorities</li> <li>Comfortable working directly with founders and senior leadership</li> <li>Experience with CRM platforms and productivity tools such as Google Workspace, Slack, Notion, or similar software</li> <li>Strong attention to detail and follow-through</li> <li>Highly proactive, resourceful, and comfortable operating independently in a remote environment</li> <li>Interest in startups, technology, and customer-facing business operations</li> </ul> <h2><strong>Additional Details</strong></h2> <ul> <li>Fully remote position</li> <li>Working hours: 9:00 AM – 6:00 PM EST</li> <li>Direct collaboration with the founder and leadership team</li> <li>Long-term opportunity with significant growth potential</li> <li>Location: India, Philippines (Remote)</li> </ul> <h2><strong>Compensation &amp; Benefits</strong></h2> <ul> <li>Competitive compensation based on experience</li> <li>Fully remote work environment</li> <li>Opportunity to work directly with a founder and gain exposure to startup operations</li> <li>Professional growth and development opportunities</li> <li>High-impact role with meaningful ownership and responsibility</li> </ul> <p>&nbsp;</p>