Experienced Veterinary Receptionist

Key Responsibilities

• Greet clients and pets warmly and professionally upon arrival
• Answer multi-line phones, schedule appointments, and handle client communications
• Perform check-in and check-out procedures, process invoices, and take payments
• Maintain accurate patient records and update client information in practice software
• Collaborate with veterinarians and technicians to support smooth patient flow
• Provide client education on hospital services, wellness plans, and general pet care
• Resolve client concerns with empathy and professionalism
• Support rotating weekend shifts (we are closed on all major/federal holidays and offer holiday pay)

✅ What We’re Looking For – Experience & Qualifications

• 1+ year of experience as a veterinary receptionist or in a veterinary front desk/customer service role
• Experience in a veterinary practice or medical office is required
• High school diploma or equivalent required
• Proficiency with veterinary practice software (Cornerstone, Avimark, etc.) is a plus
• Strong communication and organizational skills
• Ability to multitask in a fast-paced, high-volume environment
• Positive attitude and team-oriented mindset
• Must have schedule flexibility, including weekends on rotation

Benefits – Offered Through Innovetive Petcare

• Competitive hourly wage starting at $16+ per hour, based on experience
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and holiday pay
• Access to mental health and wellness support
• Ongoing career development, CE opportunities, and advancement pathways
• Employee discounts on veterinary services and products
• Supportive and inclusive team culture that values your voice