F&B Hostess (International Convention Center – Pre-Opening)

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!

Why Join Palazzo Ezulwini?

• Be part of an iconic development set to redefine Eswatini’s business and event landscape.

• Lead a world-class team in delivering exceptional experiences.

• Work in a dynamic, growth-focused environment with opportunities for professional advancement.

Role Overview:
The F&B Hostess will welcome and assist guests within dining areas, providing exceptional customer service and ensuring a smooth guest experience from arrival to seating.

Key Responsibilities:

• Greet and seat guests in a friendly and professional manner.

• Maintain reservation systems and manage seating arrangements.

• Provide menus and explain any daily specials.

• Handle guest inquiries and resolve complaints promptly.

• Collaborate with service staff to ensure efficient operation.

• Maintain cleanliness and organization of the dining area.

Candidate Requirements:

• Previous experience as a hostess or in customer service.

• Strong communication and interpersonal skills.

• Professional appearance and welcoming demeanor.

• Ability to multitask and handle busy periods effectively.