F&B Supervisor (International Convention Center – Pre-Opening)

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!

Why Join Palazzo Ezulwini?

• Be part of an iconic development set to redefine Eswatini’s business and event landscape.

• Lead a world-class team in delivering exceptional experiences.

• Work in a dynamic, growth-focused environment with opportunities for professional advancement.

Role Overview:
The F&B Supervisor will oversee daily operations within the dining areas, ensuring high-quality service and guest satisfaction while supporting the F&B management team.

Key Responsibilities:

• Supervise and guide the F&B service team during events.

• Ensure adherence to service standards and safety regulations.

• Monitor inventory levels and coordinate with kitchen and bar staff.

• Handle guest complaints and ensure prompt resolutions.

• Assist in staff training and performance evaluations.

• Prepare reports on service operations and suggest improvements.

Candidate Requirements:

• Proven experience in F&B supervision or a similar role.

• Strong leadership and communication skills.

• Ability to work under pressure and multitask.

• Excellent problem-solving abilities.

• Knowledge of hospitality software is a plus.