Facilities Assistant/Receptionist

Role Type: 6 Month Fixed Term Contract (FTC) - Full Time

Salary: £27,000 (Pro Rata)

Please note: we cannot provide sponsorship for this role

This role requires you to be in the office 5 days a week, 9.30am–6pm.

Start date: ASAP

We are looking for an enthusiastic Facilities Assistant with a “can-do” attitude to join our HR Team here at Hanson Wade Group for a duration of 6 months.

This role will support the Office Manager to ensure the smooth running of the Hanson Wade offices. In particular, you will be responsible for performing daily tasks to ensure a first-class experience for employees and visitors to our London office, which is located across multiple floors.

Key Responsibilities:

• Provision of reception duties for visitors: creating a positive first impression for interview candidates and other visitors, ensuring they are warmly welcomed.

• Efficient handling of deliveries: Organising daily post and parcels, notifying relevant employees and managing the post room.

• Conduct daily checks of the office to uphold good standards in the office environment.

• Facilitate the replenishment and distribution of bulk deliveries of stationary and kitchen supplies.

• Welcoming new starters: providing an office tour and ensuring a suitable space is organised for their tech set-up.

• Leavers: Maintain a spreadsheet tracking leavers who are yet to return company equipment. Proactively communicating and coordinating with the leavers to ensure timely return of equipment.

• Catering: Arrange and set out appropriate catering for induction lunches and meetings upon request.

• Be a first-aider and a fire marshal

• Ad-hoc projects, tasks and duties commensurate with the role.

• Manage set-up for monthly company-wide meeting

• Assist select members of the HR team with set-up for cultural and celebratory events in office as needed

• Create and distribute signage for ongoing and new company initiatives, opportunities, internal job boards and more

• Manage and consistently communicate with onsite cleaning operatives

The ideal candidate:

• Must have good working knowledge of Microsoft Outlook, Word and Excel

• Ideally pervious experience in a professional office environment in a customer service-orientated role.

• Needs to be reliable, enthusiastic and a responsive team player with a passion for helping staff and visitors in using the office’s facilities

• Have strong communication skills; both verbal and written

• Be able to operate autonomously and/or with minimum supervision

• Be able to use initiative and be proactive

• Have strong attention to detail

• Be outgoing, friendly and approachable whilst taking pride in providing an excellent customer service to their colleagues.