Facility Services Associate

<p></p> <div class="qMYqUG_convSearchResultHighlightRoot"> <div class="" data-turn-id-container="request-WEB:31e2466c-811e-4fb2-80ed-2f41a0ab20fe-0" data-is-intersecting="true"> <section class="text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])>*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:31e2466c-811e-4fb2-80ed-2f41a0ab20fe-0" data-turn-id-container="request-WEB:31e2466c-811e-4fb2-80ed-2f41a0ab20fe-0" data-testid="conversation-turn-2" data-scroll-anchor="false" data-turn="assistant"> <div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)"> <div class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn"> <div class="flex max-w-full flex-col gap-4 grow"> <div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1" data-message-author-role="assistant" data-message-id="b477b19f-12bb-455d-b4e0-71043bb94b68" data-message-model-slug="gpt-5-5" data-turn-start-message="true"> <div class="flex w-full flex-col gap-1 empty:hidden"> <div class="markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling"> <p data-start="0" data-end="33"><span style="font-size: 12pt;"><strong data-start="0" data-end="31">Facility Services Associate</strong></span></p> <p data-start="35" data-end="60"><span style="font-size: 12pt;">📍 Pittsburgh, PA 15205</span></p> <p data-start="62" data-end="153"><span style="font-size: 12pt;">Keep the workplace running smoothly. Support daily operations. Deliver exceptional service.</span></p> <p data-start="155" data-end="480"><span style="font-size: 12pt;">SPS Global is seeking a dependable and service-oriented Facility Services Associate to support day-to-day office operations and facilities services. This role is responsible for maintaining an organized, functional, and professional workplace environment while delivering excellent customer support to employees and visitors.</span></p> <p data-start="482" data-end="821"><span style="font-size: 12pt;">The Facility Services Associate plays a key role in office services, mail and shipping operations, conference room support, inventory management, and light facilities coordination. This position is ideal for someone who enjoys hands-on work, thrives in a fast-paced environment, and takes pride in creating a positive workplace experience.</span></p> <p data-start="823" data-end="1091"><span style="font-size: 12pt;">This role may include operating forklifts for shipping and receiving support and requires a valid driver’s license for transportation-related tasks. Familiarity with hazardous shipping procedures is a plus, and training will be provided on the S.A.P. inventory system.</span></p> <h3 data-section-id="182nqkn" data-start="1154" data-end="1173"><span style="font-size: 12pt;">What You’ll Do:</span></h3> <p data-start="1175" data-end="1270"><span style="font-size: 12pt;">This role focuses on workplace operations, facilities support, and customer service excellence.</span></p> <p data-start="1272" data-end="1302"><span style="font-size: 12pt;"><strong data-start="1272" data-end="1302">Mail &amp; Shipping Operations</strong></span></p> <ul data-start="1303" data-end="1577"> <li style="font-size: 12pt;" data-section-id="6kdnuw" data-start="1303" data-end="1361"><span style="font-size: 12pt;">Receive, sort, and distribute incoming mail and packages</span></li> <li style="font-size: 12pt;" data-section-id="zevmw9" data-start="1362" data-end="1429"><span style="font-size: 12pt;">Process outgoing shipments and support business center operations</span></li> <li style="font-size: 12pt;" data-section-id="9t2eok" data-start="1430" data-end="1514"><span style="font-size: 12pt;">Assist with shipping and receiving tasks, including forklift operation when needed</span></li> <li style="font-size: 12pt;" data-section-id="1hy5bkc" data-start="1515" data-end="1577"><span style="font-size: 12pt;">Support inventory accuracy using the S.A.P. inventory system</span></li> </ul> <p data-start="1579" data-end="1610"><span style="font-size: 12pt;"><strong data-start="1579" data-end="1610">Office &amp; Facilities Support</strong></span></p> <ul data-start="1611" data-end="2181"> <li style="font-size: 12pt;" data-section-id="1uqr8wx" data-start="1611" data-end="1684"><span style="font-size: 12pt;">Assist with inventory and maintenance of office furniture and equipment</span></li> <li style="font-size: 12pt;" data-section-id="ou52ia" data-start="1685" data-end="1756"><span style="font-size: 12pt;">Perform light repairs and basic troubleshooting for facilities issues</span></li> <li style="font-size: 12pt;" data-section-id="1x65yxo" data-start="1757" data-end="1823"><span style="font-size: 12pt;">Coordinate with vendors for onsite maintenance and service needs</span></li> <li style="font-size: 12pt;" data-section-id="16vjwmk" data-start="1824" data-end="1866"><span style="font-size: 12pt;">Support office moves and workspace setup</span></li> <li style="font-size: 12pt;" data-section-id="1ujb3um" data-start="1867" data-end="1961"><span style="font-size: 12pt;">Set up conference rooms and assist with meetings and events, including catering coordination</span></li> <li style="font-size: 12pt;" data-section-id="1nojnbh" data-start="1962" data-end="2027"><span style="font-size: 12pt;">Maintain office supply, pantry, copier, and printer inventories</span></li> <li style="font-size: 12pt;" data-section-id="1071ij8" data-start="2028" data-end="2112"><span style="font-size: 12pt;">Keep kitchens, copy rooms, offices, and conference rooms organized and presentable</span></li> <li style="font-size: 12pt;" data-section-id="1xq7sbk" data-start="2113" data-end="2181"><span style="font-size: 12pt;">Provide light cleaning and tidying throughout shared office spaces</span></li> </ul> <p data-start="2183" data-end="2215"><span style="font-size: 12pt;"><strong data-start="2183" data-end="2215">Customer &amp; Workplace Support</strong></span></p> <ul data-start="2216" data-end="2470"> <li style="font-size: 12pt;" data-section-id="1p9numo" data-start="2216" data-end="2280"><span style="font-size: 12pt;">Deliver exceptional customer service to employees and visitors</span></li> <li style="font-size: 12pt;" data-section-id="c5aga4" data-start="2281" data-end="2341"><span style="font-size: 12pt;">Provide backup reception and front desk coverage as needed</span></li> <li style="font-size: 12pt;" data-section-id="1of2rbo" data-start="2342" data-end="2391"><span style="font-size: 12pt;">Support copy/print and business center services</span></li> <li style="font-size: 12pt;" data-section-id="17quarn" data-start="2392" data-end="2470"><span style="font-size: 12pt;">Respond to workplace requests with professionalism, flexibility, and urgency</span></li> </ul> <h3 data-section-id="h80cjp" data-start="2472" data-end="2491"><span style="font-size: 12pt;">What You Bring:</span></h3> <ul data-start="2493" data-end="2853"> <li style="font-size: 12pt;" data-section-id="1qbobv3" data-start="2493" data-end="2548"><span style="font-size: 12pt;">Positive, professional, and customer-focused attitude</span></li> <li style="font-size: 12pt;" data-section-id="1f5t9eo" data-start="2549" data-end="2596"><span style="font-size: 12pt;">Strong organizational and multitasking skills</span></li> <li style="font-size: 12pt;" data-section-id="14ce6r2" data-start="2597" data-end="2670"><span style="font-size: 12pt;">Ability to work independently and collaboratively in a team environment</span></li> <li style="font-size: 12pt;" data-section-id="c723c2" data-start="2671" data-end="2728"><span style="font-size: 12pt;">Comfortable performing hands-on and physical job duties</span></li> <li style="font-size: 12pt;" data-section-id="3jdqbt" data-start="2729" data-end="2800"><span style="font-size: 12pt;">Ability to quickly learn systems, processes, and workplace technology</span></li> <li style="font-size: 12pt;" data-section-id="gae20k" data-start="2801" data-end="2853"><span style="font-size: 12pt;">Strong communication and problem-solving abilities</span></li> </ul> <h3 data-section-id="1adif12" data-start="2855" data-end="2882"><span style="font-size: 12pt;">What We’re Looking For:</span></h3> <p data-start="2884" data-end="2896"><span style="font-size: 12pt;"><strong data-start="2884" data-end="2896">Required</strong></span></p> <ul data-start="2897" data-end="3382"> <li style="font-size: 12pt;" data-section-id="6v4ssz" data-start="2897" data-end="2999"><span style="font-size: 12pt;">1+ year of experience in office administration, hospitality, retail, facilities, or customer service</span></li> <li style="font-size: 12pt;" data-section-id="tc827o" data-start="3000" data-end="3045"><span style="font-size: 12pt;">High School Diploma or equivalent preferred</span></li> <li style="font-size: 12pt;" data-section-id="dl017y" data-start="3046" data-end="3094"><span style="font-size: 12pt;">Ability to lift, carry, and move up to 40 lbs.</span></li> <li style="font-size: 12pt;" data-section-id="14ke01o" data-start="3095" data-end="3178"><span style="font-size: 12pt;">Comfortable with physical tasks including bending, lifting, walking, and standing</span></li> <li style="font-size: 12pt;" data-section-id="1n9cwj5" data-start="3179" data-end="3203"><span style="font-size: 12pt;">Valid driver’s license</span></li> <li style="font-size: 12pt;" data-section-id="lu3w6g" data-start="3204" data-end="3320"><span style="font-size: 12pt;">Ability to use or learn workplace technology including handheld scanners, email, Teams, Slack, or Google Workspace</span></li> <li style="font-size: 12pt;" data-section-id="1b8nnzk" data-start="3321" data-end="3382"><span style="font-size: 12pt;">Professional appearance and strong customer service mindset</span></li> </ul> <p data-start="3384" data-end="3397"><span style="font-size: 12pt;"><strong data-start="3384" data-end="3397">Preferred</strong></span></p> <ul data-start="3398" data-end="3610"> <li style="font-size: 12pt;" data-section-id="1ekuocn" data-start="3398" data-end="3433"><span style="font-size: 12pt;">Forklift or fork truck experience</span></li> <li style="font-size: 12pt;" data-section-id="1hglsd6" data-start="3434" data-end="3482"><span style="font-size: 12pt;">Familiarity with hazardous shipping procedures</span></li> <li style="font-size: 12pt;" data-section-id="18i21tw" data-start="3483" data-end="3525"><span style="font-size: 12pt;">Experience with S.A.P. inventory systems</span></li> <li style="font-size: 12pt;" data-section-id="kdilxj" data-start="3526" data-end="3610"><span style="font-size: 12pt;">Experience in mailroom, office services, shipping/receiving, or facilities support</span></li> </ul> <h3 data-section-id="ewa2rj" data-start="3612" data-end="3637"><span style="font-size: 12pt;">Physical Requirements</span></h3> <ul data-start="3639" data-end="3928" data-is-last-node="" data-is-only-node=""> <li style="font-size: 12pt;" data-section-id="1s5n5s6" data-start="3639" data-end="3730"><span style="font-size: 12pt;">Regular walking, standing, bending, lifting, kneeling, and moving throughout the facility</span></li> <li style="font-size: 12pt;" data-section-id="1krez58" data-start="3731" data-end="3780"><span style="font-size: 12pt;">Ability to lift or move up to 40 lbs. regularly</span></li> <li style="font-size: 12pt;" data-section-id="qpx3mv" data-start="3781" data-end="3856"><span style="font-size: 12pt;">Ability to transport supplies and packages using carts or other equipment</span></li> <li style="font-size: 12pt;" data-section-id="tal2sy" data-start="3857" data-end="3928" data-is-last-node=""><span style="font-size: 12pt;">Manual dexterity to operate office equipment and workplace technology</span></li> </ul> </div> </div> </div> </div> <div class="mt-3 w-full empty:hidden">&nbsp;</div> </div> </div> </section> </div> </div> <p><span style="font-size: 12pt;"></span></p> <p><span style="font-size: 12pt;"><strong>Travel: None or negligible</strong></span></p> <p><span style="font-size: 12pt;"><strong>Other Duties:</strong></span><br><span style="font-size: 12pt;">This job description is not intended to be a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties and responsibilities may change at any time with or without notice.</span></p> <p></p><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif;"><strong>WHAT WE OFFER</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Career Growth: </strong>An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Learning &amp; Development:</strong> At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>We Recognize Talent:</strong> We offer a variety of recognition programs for all levels of employees!</span></li> <li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;"><strong>Benefit Offerings:&nbsp;</strong>Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.</span> <ul> <li style="font-family: helvetica, arial, sans-serif;">Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li> </ul> </li> </ul> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css"><span class="ignore-global-css">About SPS</span></strong></span></p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">SPS</strong> is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. I</span><span class="ignore-global-css">n North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. </span><span class="ignore-global-css"><strong>SPS</strong> is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.</span></p> <p class="ignore-global-css"><span class="ignore-global-css"><span class="ignore-global-css">At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.</span></span></p> <p class="ignore-global-css"><span class="ignore-global-css"><span class="ignore-global-css"><strong>SPS provides equal employment opportunities (EEO) to all employees</strong> and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.</span></span></p> <p class="ignore-global-css"><span class="ignore-global-css"><em>Colorado only:</em><strong> </strong>We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.</span></p> <p class="ignore-global-css"><span class="ignore-global-css"><span data-teams="true"><strong>To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews.&nbsp;</strong></span></span><span class="ignore-global-css"><span data-teams="true"><strong>SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.</strong></span></span></p> <p class="ignore-global-css"><span class="ignore-global-css"><span data-teams="true"><strong>SPS offers reasonable accommodations</strong> in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.</span></span></p> <p class="ignore-global-css"><strong><span class="ignore-global-css"><span class="ignore-global-css">To view our privacy policy, click on the link below:&nbsp;</span></span></strong><a href="https://www.spsglobal.com/en/data-privacy-other" target="_blank">Data Privacy Statement</a></p> <p><strong>Acknowledgement Section: </strong>By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.</p> <p>&nbsp;</p></div>