Failure Analysis Engineer

Responsibilities

• Interface with customers and internal cross-functional teams to root cause hardware issues to the component level
• Perform engineering investigations of significant customer field and line escalations related to hardware issues
• Monitor test failure trends in NPI and provide corrective actions to improve production test yields
• Design and develop debug tools to improve debug process and efficiency
• Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting
• Support internal communications of techniques and processes for WW RMA & Service Centers
• Drive "best practices" across WW Operational, RMA & Service Sites
• Program manage CSP/Enterprise account Reliability requirements
• Facilitate Reliability strategy discussions
• Other duties as assigned

Qualifications

• Bachelor's or Master's degree in electrical or computer engineering required
• Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required
• Experience in hardware/firmware/software development and test methodologies preferred
• Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred

Reasons you should work for us:

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.
• Onsite Aurora Health & Wellness Center available for all employees.
• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.