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Federal Change Management Consultant
Thunder
United StatesRemote1mo ago
- Employment
- Full-time
About the role
- Training Leadership: Lead the design and implementation of comprehensive training programs for both end-users and system administrators.
- Onboarding Management: Manage and oversee the end-to-end onboarding process to ensure new users are successfully integrated into federal cloud environments.
- Change Management: Drive the change management process, coordinating with internal teams and federal stakeholders to navigate cultural and technical shifts.
- User Adoption: Implement advanced strategies and tools to monitor and increase user engagement across Salesforce and AWS environments.
- Mentorship: Provide guidance and best practices to development and consulting teams regarding user experience and system sustainability.
- Certification Maintenance: Maintain and apply expert knowledge of Salesforce certifications and enablement protocols.
- US Citizenship Required, with ability and willingness to obtain security clearance(s).
- 5-7+ years of experience leading training, onboarding, and change management cycles, with hands-on experience in automated enablement platforms.
- Significant experience with the Salesforce suite of products, especially Service Cloud, Experience Cloud, Marketing Cloud, and/or Agentforce.
- Proven leadership skills and experience in managing enablement for large, complex federal projects.
- Strong strategic thinking and ability to align training solutions with federal business objectives.
- Excellent communication, presentation, and stakeholder management skills.
- Certifications: Salesforce Certified Instructor, Salesforce Education Cloud Consultant, or equivalent (Preferred).
- A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
- Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.
- Comprehensive Benefits – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Make your mark!
- Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest.
- People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
Perks & benefits
- Unlimited Vacation
- Paid Time Off
- Equity Compensation
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