Federal Security Operations - SkillBridge Intern

<div class="content-intro"><p>About <strong>Zscaler</strong></p> <p>Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an <strong>AI-forward enterprise</strong>, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.</p> <p>Here, <strong>impact in your role matters more than title</strong> and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value <strong>constructive, honest debate</strong>—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on <strong>customer obsession</strong>, collaboration, ownership, and accountability.</p> <p>We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.</p></div><p></p> <p id="p-rc_a6dea2eb4a17e30a-66" data-path-to-node="0"><span data-path-to-node="0,0"><strong data-path-to-node="0,0" data-index-in-node="0">Role</strong> </span></p> <p data-path-to-node="0"><span data-path-to-node="0,0">We are looking for a Federal Security Operations - SkillBridge Intern to join our team</span><span data-path-to-node="0,1"><sup class="superscript"></sup></span><span data-path-to-node="0,2">. This is a remote role, reporting to the Director of Federal Security Operations and Insider Threat in the Enterprise Security department</span><span data-path-to-node="0,3"><sup class="superscript"></sup></span><span data-path-to-node="0,4">. Our Federal Security team is a mission-focused group dedicated to defending critical infrastructure and government data through proactive detection and rapid incident response</span><span data-path-to-node="0,5"><sup class="superscript"></sup></span><span data-path-to-node="0,6">. We leverage advanced telemetry and automation to identify innovative solutions to complex threats</span><span data-path-to-node="0,7"><sup class="superscript"></sup></span><span data-path-to-node="0,8">. Together, we foster a high-integrity, security-first culture that ensures our federal customers can operate securely in a cloud-first world</span><span data-path-to-node="0,9"><sup class="superscript"></sup></span><span data-path-to-node="0,10">.</span> </p> <p data-path-to-node="1"><strong data-path-to-node="1" data-index-in-node="0">What you’ll do (Role Expectations)</strong></p> <ul data-path-to-node="2"> <li> <p id="p-rc_a6dea2eb4a17e30a-67" data-path-to-node="2,0,0"><span data-path-to-node="2,0,0,0">Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track</span><span data-path-to-node="2,0,0,1"><sup class="superscript"></sup></span> </p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-68" data-path-to-node="2,1,0"><span data-path-to-node="2,1,0,0">Maintain project tracking and customer issue documentation within appropriate systems and databases</span><span data-path-to-node="2,1,0,1"><sup class="superscript"></sup></span> </p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-69" data-path-to-node="2,2,0"><span data-path-to-node="2,2,0,0">Build and maintain well-established relationships with key customer stakeholders</span><span data-path-to-node="2,2,0,1"><sup class="superscript"></sup></span> </p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-70" data-path-to-node="2,3,0"><span data-path-to-node="2,3,0,0">Perform welcome calls with customers, describing the service, tools, and process</span><span data-path-to-node="2,3,0,1"><sup class="superscript"></sup></span> </p> </li> </ul> <p data-path-to-node="3"><strong data-path-to-node="3" data-index-in-node="0">Who You Are (Success Profile)</strong></p> <ul data-path-to-node="4"> <li> <p data-path-to-node="4,0,0">You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.</p> </li> <li> <p data-path-to-node="4,1,0">You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.</p> </li> <li> <p data-path-to-node="4,2,0">You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.</p> </li> <li> <p data-path-to-node="4,3,0">You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.</p> </li> <li> <p data-path-to-node="4,4,0">You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.</p> </li> </ul> <p data-path-to-node="5"><strong data-path-to-node="5" data-index-in-node="0">What We’re Looking for (Minimum Qualifications)</strong></p> <ul data-path-to-node="6"> <li> <p data-path-to-node="6,0,0">Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain</p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-71" data-path-to-node="6,1,0"><span data-path-to-node="6,1,0,0">Experience operating within a Cyber Defensive Operations environment such as a Military SOC (e.g., NCDOC, CPT, or similar)</span><span data-path-to-node="6,1,0,1"><sup class="superscript"></sup></span> </p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-72" data-path-to-node="6,2,0"><span data-path-to-node="6,2,0,0">Familiarity with SIEM/XDR platforms such as Crowdstrike Falcon Next-gen SIEM, Splunk, or Google SecOps</span><span data-path-to-node="6,2,0,1"><sup class="superscript"></sup></span> </p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-73" data-path-to-node="6,3,0"><span data-path-to-node="6,3,0,0">Current Active Duty United States military member or Guard/Reserve component on active duty orders with 180 days or fewer remaining prior to your date of discharge and at least 180 continuous days of active service</span><span data-path-to-node="6,3,0,1"><sup class="superscript"></sup></span> </p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-74" data-path-to-node="6,4,0"><span data-path-to-node="6,4,0,0">Unit commander approval and an approved MOU submitted before start</span><span data-path-to-node="6,4,0,1"><sup class="superscript"></sup></span> </p> </li> </ul> <p data-path-to-node="7"><strong data-path-to-node="7" data-index-in-node="0">What Will Make You Stand Out (Preferred Qualifications)</strong></p> <ul data-path-to-node="8"> <li> <p data-path-to-node="8,0,0">Experience or familiarity leveraging AI-guided threat hunting, automated playbook orchestration, or machine learning anomaly detection to accelerate incident response</p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-75" data-path-to-node="8,1,0"><span data-path-to-node="8,1,0,0">Professional experience or familiarity operating solutions built on Azure, AWS, and GCP</span><span data-path-to-node="8,1,0,1"><sup class="superscript"></sup></span> </p> </li> <li> <p id="p-rc_a6dea2eb4a17e30a-76" data-path-to-node="8,2,0"><span data-path-to-node="8,2,0,0">Experience with Hypervisors (VMware, Hyper-V, KVM) and authentication systems (SAML, LDAP, MS Active Directory)</span><span data-path-to-node="8,2,0,1"><sup class="superscript"></sup></span> </p> </li> </ul> <p id="p-rc_a6dea2eb4a17e30a-77" data-path-to-node="9"><span data-path-to-node="9,0">#LI-remote #LI-TJ1</span><span data-path-to-node="9,1"><sup class="superscript"></sup></span></p><div class="content-conclusion"><p data-pm-slice="1 3 []">At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.</p> <p>Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:</p> <div class="has-nudge" data-nudge-id="5eb9419b-6a4d-4451-bfa6-e2eb96084be0"> <ul> <li>Various health plans</li> <li>Time off plans for vacation and sick time</li> <li>Parental leave options</li> <li>Retirement options</li> <li>Education reimbursement</li> <li>In-office perks, and more!</li> </ul> <div class="has-nudge" data-nudge-id="5eb9419b-6a4d-4451-bfa6-e2eb96084be0"> <p data-pm-slice="1 1 []">Learn more about Zscaler's hybrid working model and benefits&nbsp;<a href="https://www.zscaler.com/candidate-resource-hub" target="_blank">here</a>.</p> </div> </div> <p>By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.</p> <p class="p1">Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. <em>See more information by clicking on the </em><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf"><em>Know Your Rights: Workplace Discrimination is Illegal </em></a><em>link.</em></p> <p>Pay Transparency</p> <p>Zscaler complies with all applicable federal, state, and local pay transparency rules.</p> <p>Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.</p></div>