Field Adjuster - Property (Virginia and Maryland)

Key Responsibilities

• Conduct on-site inspections and field investigations for assigned claims
• Inspect property, structures, vehicles, equipment, or accident scenes as required by assignment
• Document damages, conditions, causation indicators, and other relevant findings through notes, measurements, photographs, and diagrams
• Evaluate loss facts and support investigation of coverage, liability, damages, and exposure
• Obtain statements from insureds, claimants, witnesses, or other involved parties when needed
• Prepare timely, accurate, and well-documented reports for clients and internal stakeholders
• Coordinate with examiners, managers, carriers, policyholders, vendors, attorneys, and other claim participants as needed
• Maintain complete file documentation in accordance with company standards, client instructions, and regulatory expectations
• Escalate complex issues, large-loss exposures, litigation indicators, or specialty claim concerns appropriately
• Manage field assignments within service expectations, turnaround times, and quality standards
• Travel throughout the assigned VA/MD territory as required

Skills, knowledge & expertise

• 3+ years of field adjusting or related claims experience
• Active adjuster license(s) and the ability to obtain additional licenses based on territory
• Valid driver’s license and reliable transportation
• Ability to travel locally and regionally within the assigned territory
• Strong documentation, organizational, and time-management skills
• Comfort using claims platforms, mobile documentation tools, and estimating/reporting systems
• Proficiency in Xactimate 
• Experience handling field property claims
• Experience working with Xactimate and Xactware products
• Experience with third party resources used in property estimating such as Eagleview, Hover, etc
• Ability to work independently while managing deadlines, territory activity, and service expectations
• Strong investigative mindset with high attention to detail
• Strong written and verbal communication skills
• Professional presence when interacting with insureds, claimants, attorneys, vendors, and carrier representatives
• Ability to manage multiple assignments and shifting priorities in a fast-paced field environment

Equal Employment Opportunity & Legal Notices

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage