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C
Field Applications Engineer
Cadstrom Io
WorldwideRemote2w ago
- Employment
- Full-time
About the role
- Serve as the primary technical point of contact for assigned customer engagements
- Author and deliver customer-facing reports and supporting materials
- Lead technical walk-throughs, working sessions, and follow-up conversations with customer engineers
- Defend, contextualize, and refine results in conversation with customers
- Support customer adoption: help customers integrate Cadstrom into their existing design and review workflows
- Surface customer use cases and adoption signals back to internal teams
- Identify expansion opportunities and partner with sales to convert customer success into broader engagements
- Contribute to customer-facing documentation, onboarding materials, and best-practice guidance
- Customer confidence: deep technical credibility established with customer engineers, low escalation rate
- Customer outcomes: measurable engagement and adoption growth across assigned accounts
- Deliverable quality: customer-facing reports and conversations consistently land as polished, accurate, and engineer-credible
- Expansion: identified use cases and adoption patterns that turn pilots into broader engagements
- Product signal: structured feedback to internal teams that helps improve the customer-facing experience
- Technical foundation: Bachelor’s degree in Electrical or Electronics Engineering or a closely related technical field. Advanced degree welcome.
- EE experience: 5+ years of hands-on electrical engineering experience, ideally including board-level design, debug, or design review.
- Customer-facing experience: prior experience working directly with external technical customers in an FAE, applications engineering, customer engineering, or similar role.
- Citizenship and location: US citizenship and US residency are required for this role.
- Strong board-level EE judgment: comfortable reading a schematic, reading a data sheet, and forming a defensible opinion
- Comfortable across the analog and digital boundary: power, signal integrity, bus topology, basic mixed-signal considerations
- Curiosity for how modern validation tooling works and where it adds the most value
- Strong written communication: can author a customer-facing report that reads as credible to a senior EE
- Strong verbal communication: can hold a substantive technical conversation with a customer engineer who pushes back
- Calm under technical scrutiny, comfortable defending or revising a position on the merits
- Demonstrated ability to build trust with technical customers and grow accounts over time
- Comfort working closely with internal operations and engineering teams, not just customers
- Ability to manage multiple concurrent customer engagements without dropping balls
- Process-oriented mindset: helps document what works and surface what does not
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