Field Engineer - Speculative Talent Pipeline

Key areas of responsibility

• Maintenance, transportation, configuration, and deployment of C4ISR and RAS systems. 
• First-line support: System configuration, bug reporting, and troubleshooting for deployed users. 
• Testing new software features and providing feedback to inform development. 
• Communicating with internal engineering functions, external customers, and other stakeholders. 
• Delivering scenario-based training, both in classroom and field environments, for system users.

Key skills, experience and behaviours

• Due to the nature of our work, you must have lived and worked in the UK for the last five years to obtain Government security clearance. 
• Proven ability to autonomously support customers, including systematic fault-finding, diagnosis, ad-hoc user training, and on-site provisioning. 
• Experience with configuration and use of military HF, VHF and UHF tactical communication systems as either a maintainer or communicator/operator. 
• Fundamental knowledge of IP and networking. 

• Familiarity with geospatial applications such as Team Awareness Kit (TAK). 
• Understanding of fundamental military Standard Operating Procedures (SOPs) and organisational structure, particularly in tactical communications deployments. 
• Experience with a command line interface to interact with basic Linux functions and scripts. 
• Understanding of basic electronics and RF propagation theory. 
• A basic understanding of cloud computing environments. 

• A customer- and user-focused mindset with strong communication skills. 
• A passion for delivering value to frontline users. 
• A desire to learn and continuously improve. 
• Critical analysis and problem-solving abilities. 
• Confidence in autonomous working as well as collaborating in cross-functional teams. 
• A willingness to perform repetitive tasks to meet project goals. 

Working at Rowden