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- Employment
- Full-time
About the role
Key Responsibilities:
- Respond to leads provided by Cotton’s Business Intelligence Center or local referral sources immediately - 24/7
- Establish and maintain positive relationships with property owners/managers who have experienced property loss
- Effectively communicate Cotton’s suite of services to affected property owners/managers
- Identify & articulate critical steps & services necessary to achieve recovery
- Act as liaison between client and Cotton operations personnel
- Perform business development outreach when not responding to emergencies
Skills, Background and knolwedge:
- Five years' experience in one or more of these fields: restoration, military, customer service, construction, insurance, or sales
- High School diploma or equivalent
- Computer literacy with a working knowledge of common business software such as Microsoft Office.
- Self-motivated, organized, and flexible
- Excellent communication skills
- Likes working with and helping people
- Must be able to prioritize and manage time independently
- Thrives under high stress fast-paced situations
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